Many users have praised the service for its professionalism, friendly staff, and clean buses, with some highlighting the comfort and punctuality of the trips. However, there are mentions of issues such as small seats, non-functional charging ports, and air conditioning being too cold. Some users also noted delays and the need for curtains on the buses.
The gate was late, it arrived at 10h45 and it wasnt intercape as booked, then it broke down while at the station and we left only at 11h45. Then the bus broke down again in Volkrust for 2 hours and delayed us heavily. Arrived at 1am - it is not safe for SAn women to be stuck in Midrand at 1 in the morning. Intercape needs to do better, we paid in full for this trip and would like to know what compensation is being offered for this major inconvenience
1 out of 5 stars
Bongiwe M.
I was surprised that i bought an intercape tickit but got a different bus written tour something all i remember is that it was brown. Tell me what is the point of this because according to me was false advertising. Why was i not informed before i made a purchase that this would happen. I would have opted for another bus. Worst of it all we did not even stop at Montrose we had to eat when we got to pretoria. We got an hour late in pretoria as the tickets said will be in PTA at 9pm.
3 out of 5 stars
Dimakatso M.
Uncomfortable, aircon was cold on a very cold night, sit could not recline, window i was sitting next to was loose making a weird shaking noise, the whole ride from Durban to Pretoria.
Passengers have praised the punctuality and friendliness of drivers, as well as their attention to safety. However, some travelers noted discomfort due to limited legroom and a lack of amenities like toilets or charging facilities on certain buses. Additionally, issues with bus maintenance such as leaks and non-functioning doors were mentioned by several users.
The Bus I booked was full I had to wait for 1:30 minutes for another bus to come.
1 out of 5 stars
Isaac F.
The bus was okay but the problem was the time getting there and the time we arrived at Pretoria it didn’t arrive in time
The bus was too slow
2 out of 5 stars
Fisokuhle N.
It’s a nonsensical service. It was a 10:00 am bus but it arrive now at 22:45.
And it’s not the first time. Even last few years thier service was poor. Actually eagle liner must be removed. They use a bus called national express which doesn’t enter a park station
Passengers have praised the bus service for its cleanliness, friendly drivers, and overall good driving skills. Many appreciated the comfortable seats and efficient booking process. However, some users noted issues with charging ports not working on board and occasional delays in departure times. Despite these minor concerns, travelers generally expressed satisfaction with their experiences.
Not sure how safe are the travellers suitcases because there are no name tags attached and anyone can just claim any luggage as their own
4 out of 5 stars
Nombuso N.
I enjoyed nothing, the bus driver was very rude, he exposed us to 15 degree Celsius of temperature for the whole ride at night even after we asked him to switch the air-conditioner OFF he refused and his driving was bad, so the whole night I was wide awake because of the uncomfortable conditions we were subjected to
2 out of 5 stars
Nomvuyo M.
Professionalism is the key,it clean and drivers are well trained and they are friendly
According to 41 reviews, Citiliner received a 3.7-star rating for this journey. Travellers were especially satisfied with the staff and the seats, but some complained about the value for money. Citiliner ticket prices on this trip start at US$17
Adjust air conditions, so that everyone can be satisfied. Not very cold and not hot please
4 out of 5 stars
Emmaculate Pontsho L.
I was supposed to arrive in Pretoria by 17h30 but we got there by 18h10 woth no apology for thw delay our driver who took the bus from Montrose bus stop station was not nice he was not even playing soft music like our first driver
5 out of 5 stars
Ntokozo Zimtoti N.
The bus was just ok and traveled safely. Even though we arrived late in Tshwane, I am not complaining. Enjoyed it very much. The gentleman that was seating us in the bus was more understanding to people with special needs. It was absolutely incredible to witness.
Passengers have shared positive experiences with Big Sky, highlighting the professionalism and friendliness of the drivers as well as comfortable seating. The buses are generally clean, equipped with charging ports, and punctual. However, some users noted issues such as unpleasant odors from toilets and occasional delays due to frequent stops or road closures. Overall satisfaction remains high among travelers who appreciate the service provided by this company for long-distance journeys.
Big Sky Durban Pretoria recent customer reviews
Everything was fine but the toilet had bad smell of which the bus started to be smelly
4 out of 5 stars
Tshiamo M.
The bus was an hour late and no one informed us. I am grateful to that driver who came to fetch us and took us to durban station to catch a bus and the gentleman man assisted us in showing us where to go so that we can catch a bus.
2 out of 5 stars
Nokwazi M.
The seats were comfy and the toilet was not smelly. We also arrived earlier than expected.
Many users have praised the bus service for its punctuality, comfort, and friendly staff. The buses are often described as clean and equipped with useful amenities like charging ports. However, some reviews mention issues such as unpleasant odors from toilets or air conditioning not functioning properly. Additionally, there were concerns about communication regarding changes in departure times and confusion at certain stations. Overall, passengers appreciate the reliable service but highlight areas where improvements could enhance their experience further.
Citiliner Plus Durban Pretoria recent customer reviews
The ride was very nice,the seats were comfortable,ventilation was good.the problem is the bus was not clean and the were many cockroaches in the bus and their smell.
3 out of 5 stars
Nthabi M.
The bus stoped at Johannesburg for almost an hour while they know we were already late by 4hours due to traffic
1 out of 5 stars
Nkosinathi M.
Bus was on time , we even arrived almost an hour earlier. However cleanliness of the bus could improve, all seats seem to be stained and I had to walk up to the back checking all seats.
With Busbud, comparing and booking tickets for a bus from Durban to Pretoria is a breeze. Browse through an extensive selection of bus fares and bus schedules to find the best deals.
Bus service from Durban to Pretoria will be provided by the most trusted bus companies.
From cheap bus tickets to more luxurious buses travelling from Durban to Pretoria, we offer a wide range of bus services to best suit your needs depending on how much your budget is.
Where are the popular stops in Durban and Pretoria?
Office 4, Pretoria Station, 180 Scheiding St, Pretoria Central, Pretoria, 0002, South Africa
B - Pretoria Station
Motor Coach Terminal, corner of Paul Kruger and Sheiding street
Frequently asked questions on the trip Durban - Pretoria
How far is Pretoria from Durban by coach?
The journey from Durban to Pretoria by coach covers an approximate distance of 332 miles (535 km).
What is the best way to go from Durban to Pretoria without flying?
To travel from Durban to Pretoria without flying, you can take the coaches. The coach provides a comfortable and sustainable journey and allows you to enjoy the sights while reaching your destination. You also have the option of utilising carpooling services.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
31/10
US$22
01/11
US$26
Today
US$24
03/11
US$19
04/11
US$16
05/11
US$16
06/11
US$16
07/11
US$16
The cheapest trip from Durban to Pretoria was searched and found on 4 Nov 2025 with a price of US$16
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Durban to Pretoria as early as possible.
You can expect to pay from US$16 to US$49 for a bus ticket from Durban to Pretoria based on the last 2 days. You can expect to find the cheapest price for the trip at US$16, which is on 2025-11-04.
Usually Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
About Bus Travel
Bus Travel Tips
Meet and talk to locals at the bus stations while travelling from Durban to Pretoria.There is no better way to get inside travel information while exploring a new city than to go straight to its people.
Much more than a mere vehicle taking you from Durban to Pretoria, riding the bus will expose you to some of the most stunning panoramas while enroute to your final bus stop.
Taking the bus creates the smallest carbon footprint compared to other modes of transport. Not to mention that buses will allow you to discover scenic gems from Durban to Pretoria that are otherwise impossible to come by with a plane.
Tune out to the fine sounds of your best music playlist on your bus trip from Durban to Pretoria while indulging in miles on end of beautiful scenic views.
Did you know?
The Superbus, created by a Dutch engineer is the world's fastest bus with 250 km/h. Too bad it's only a prototype for now.
The word 'bus' is an abbreviation of 'omnibus" which means 'for all' in Latin as buses were meant to be transportation for everybody.
Did you know some bus companies in Germany offer to their passenger low-costs snacks and regional beer based on their destination? Prosit!
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The cheapest trip from Durban to Pretoria was searched and found on 4 Nov 2025 with a price of US$16
