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User reviews from travelers who booked their tickets with Bus Norte3.9 out of 5 stars
Bus departed on time, the staff was nice and the seats were comfortable.
wish there was a little more food, but overall great experience.
The « salón cama » was excellent! And the steward made a perfect job!
The bus stoped at Osorno station (we think) and some guy told everyone who going Santiago and Valparaiso that they should leave the bus (in Spanish!!). At first we didn’t understand and stayed in the bus. A Minute after he came back and made us leave the bus. We didn’t understand why we where going to chance bus and he just said (in Spanish) that he would take care of our big luggage and then they drove off. And then we just stod there totally confused and didn’t know what to do with ourselves. No info - nothing! We talked to a woman and she didn’t seem to understand why we didn’t have our luggage, cuz everyone else had theirs. We didn’t know wether it has stolen or even where the bus was... Horrible way to start the trip! Luckily somebody who spoke English explained the situation for us (not the company!)
The buses were on time but for some reason the air conditioning didn’t function so it was outrageously hot for the majority of the trip. This can make for a very unpleasant 12 hour ride.
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