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According to customer reviews, there have been complaints about the service provided by the bus company. Specifically, customers mention that the drivers did not show up on time in Syracuse and they had to wait for several hours. Additionally, during a 9-hour bus drive in cold weather, some customers experienced discomfort due to open emergency doors and non-functioning outlets on the bus.
Horrible bud was delayed 2 hours broke down on the side of the highway for 1 hour had to wait at a Wawa gas station for 6 hours for a bus to show up. I missed my appointments and stuff. And I’m still not even in Buffalo yet
My trip to buffalo was cancelled last minute so it was a terrible experience because it messed up my entire plans.
The bus arrived 4 hours later than scheduled in NYC, the bus was in a very bad state, very dirty, with a broken window, the rain leaking inside from the roof, and electrical outlets didn't work, the bathroom was not operating. It was stuffy and packed and the driver looked fed up and wasn't at all approachable. And then we were late for even our 2nd option of a connecting bus from Syracuse to Buffalo. So we had to contact several Uber drivers who understandably refused to drive us the distance to Buffalo, but we eventually managed to hire an Uber in the middle of the night who we paid well above the rate in tips because we were so grateful to get home in time for work in 2 hours. We arrived in Buffalo absolutely shattered in the early hours of the morning. I am hoping the experience is not typically like this.
According to customer reviews, there are concerns about the service provided by Flixbus. Some customers have reported issues with uncooperative drivers and delays in departure time. Additionally, there were complaints about a lack of communication regarding bus arrival and rude behavior from the driver. Customers also mentioned discomfort due to uncomfortable seats. These negative experiences have left some customers feeling disappointed considering the price they paid for their tickets.
Good service.
Our driver was not bad but other drivers of Flixbus were not co operative. Our bus was 15 minutes late to start.
The driver didn’t make us aware that our bus had arrived, nowhere could we see the bus number that we had on our tickets, the driver was rude and dismissive, the seats are uncomfortable, given the price that I had paid, I am incredibly disappointed.
With about 5 daily trips between New York and Buffalo, Ourbus offers competitive fares, clean and comfortable intercity bus travel. Their buses have free WiFi, clean bathrooms, complimentary bottled water, extra legroom and power outlets. They are known for providing excellent customer service, reflecting one of the industry's highest review rates. OurBus does not charge fees to reschedule tickets, which can be changed up to 30 minutes before travel time.
Bus arrives/leaves on time, complimentary water are good. Wifi is still unreliable and bad.
The bus driver was great. However the bus AC was not working and it was extremely hot. I was thankful that she organized the bus to be switched with a new bus with a working AC.
The bus driver was mentally unstable and lashed out at one customer who was listening to music using her headphones. Apparently her music was audible to him (we did not hear anything) and he said it was a "legal issue". He later called the state troopers on her. The whole time she was quiet and not bothering anyone. It was just disturbing to watch and we all felt uncomfortable and unsafe in the vehicle with the driver.
Customers have expressed satisfaction with the first-class bus travel experience, mentioning comfortable and reclining seats that made the 8.5-hour journey enjoyable. The buses were fully air-conditioned as well. However, some customers reported issues such as non-functional wifi and water dripping from the air conditioner, suggesting a need for better maintenance of bus quality. Overall, TRAILWAYS provides a pleasant travel experience comparable to other bus companies in terms of service quality.
Very pleasant experience. I knew only Greyhound so far. But, TRAILWAYS was as good as any other bus. But, I will always try to book TRAILWAYS first.
The driver was very helpful. The bus had issues such as - wifi was not working, and water dropping from the air conditioner. Bus quality should be taken care.
First class bus travel, 8.5 hours whizzed by in the very comfy and recliner seats. Bus was fully air-conditioned too. Would deffo travel with them again.
Based on 952 reviews, the company was rated 4.1 stars on Busbud. Travelers were especially satisfied with the ticket access and the cleanliness but often complained with the wifi. Adirondack Trailways ticket prices on this trip start at $119.00
What to expect from the trip from NYC to Buffalo
Choose the right bus company: this trip is offered by New York Trailways, Ourbus, Flixbus, and Greyhound. Each company provides its own unique features and services. New York Trailways, in particular, stands out as the best-rated option among travelers for its comfortable buses, punctuality, and professional staff. Ourbus, on the other hand, is known for its great customer support, while Flixbus and Greyhound offer affordable fares and more frequent departure times.
Enjoy convenient amenities: Passengers can expect comfortable seating with ample legroom, air conditioning or climate control systems, onboard restrooms, complimentary Wi-Fi, and charging ports or power outlets on most buses, of all companies.
Popular travel days and frequency of buses: Mondays and Fridays are the most popular days to ride the bus from NYC to Buffalo, as people leave for or return from the city. In general, you’ll find plenty of travel times to ensure you find one that suits your travel needs.
Bus stations in NYC: The main bus stations in New York City are the Port Authority Bus Terminal and the George Washington Bridge Bus Station, offering easy access to subways and city buses. Curbside stops throughout the city also provide convenient boarding options.
Bus stations in Buffalo: Buses to and from Buffalo primarily arrive and depart from the Buffalo Metropolitan Transportation Center. Curbside stops and direct stops at the airport are also available.
Tips for finding the best deals on bus tickets: If you're on a budget, the cheapest tickets can be found for as low as $28, but the average price that most people spend is around $64. Here are some tips:
Be flexible with your travel dates and times to find cheaper tickets.
Booking your ticket as early as possible can often lead to discounted fares.
Mondays and Fridays tend to be more expensive, so consider traveling on less popular days to save money.
Compare prices on Busbud to find the best possible deal.
Join GO with Busbud, where you can earn points for bookings through any company listed on Busbud, helping you save money on future travels.
Enjoy the hassle-free trip: Buses provide ample storage space for luggage without extra fees, and boarding is quick and easy without security checks.
See the sights of upstate New York: The bus trip from New York to Buffalo showcases the breathtaking landscapes of upstate New York, allowing you to immerse yourself in the region's natural beauty.
| Daily Departures | 45 |
| Earliest and Latest Bus Departures | 1:25AM - 11:59PM |
| Minimum Price | $35 |
| Average Ticket Price | $61 |
| Minimum Trip Duration | 6h40m |
| Average Bus Trip Duration | 8h25m |
| Distance | 286 miles (461 km) |
| Bus Companies on This Route | Greyhound, FlixBus, OurBus, New York Trailways, Adirondack Trailways |
W 42nd St & Port Authority Terminal, New York, NY 10036, USA
Port Authority, Port AuthorityW 42nd St4211 Broadway, New York, NY 10033, USA
GW Bridge122 Allen St, New York, NY 10002-3004
Chinatown428-436 11th Ave, Stop accross from Jarvis Convention Center, New York, NY 10018, USA
11th Ave (between W35th and W36th Street)367 W 34th St, New York, NY 10001, USA
34th St & 9th Ave611 W. 33rd St, New York, NY 10001, USA
33rd St & 11th Ave185 Ellicott St, Buffalo, NY 14203, USA
Transportation Center75 Exchange St, Buffalo, NY 14203, USA
Exchange Street Station
The average bus ticket price from New York to Buffalo is $61. The best way to find cheap bus tickets from New York to Buffalo is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
The average travel time between New York and Buffalo is around 8h 25m, although the fastest bus will take about 6h 40m. This is the time it takes to travel the 293 miles that separates the two cities.
The number of buses from New York to Buffalo can differ depending on the day of the week. On average, there are 45 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from New York to Buffalo by comparing and selecting the bus that fits you travel style and budget on Busbud.
When taking the bus from New York to Buffalo, you can travel comfortably and safely with Greyhound, FlixBus, OurBus.
Buses traveling between New York and Buffalo leave from Port Authority, Port AuthorityW 42nd St or GW Bridge and arrive at Buffalo Airport, Transportation Center, Exchange Street Station.
Price is for a one-way ticket for one passenger and based on past searches.
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from New York to Buffalo, as early as possible.
You can expect to pay from $35 to $105 for a bus ticket from New York to Buffalo based on the last 2 days. You can expect to find the cheapest price for the trip at $35 which is on 2024-04-25.
Usually Greyhound will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
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Busbud helps you easily search, compare and book intercity bus tickets on a worldwide scale with our comprehensive list of bus routes and schedules. Use Busbud to book your trip online, in your own language and currency, wherever you are. With Busbud, you can buy tickets with confidence. We ensure that you make the most out of your bus trip by partnering up with reliable bus companies from all around the world such as Greyhound, Eurolines, ALSA, OUIBUS (BlaBlaBus), National Express and many others.
