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Oltursa's Coverage in Numbers
Daily Departures176
Cities13
Countries1
Routes44
Oltursa User Reviews
3.7 out of 5 stars
User reviews from travelers who booked their tickets with Oltursa
Ratings and Reviews (523)
Easy to book
Bus cancelled - told when I arrived at the bus station - roads closed BUT due to receiving an email earlier that day confirming the bus I booked my MP tickets, train etc - hundreds of sterling lost AND lost the experience I had come to Peru for 😭
I'm sure it would've been great if the bus had actually turned up, I was sitting at Huancaro Park for an hour which is where the map said to go to and nothing came, and I haven't had any reply from the email I sent. I'm not sure what happened but I'll be using redbus from now on they're reliable
The whole bus smelt like pee and toilet. I was also sat right next to the toilet although the whole bus was nearly empty. The snacks they provided us were some biscuits, a chocolate bar and a water, very meagre. And although the road is very windy the driver drove like a maniac.
Seats are relatively comfortable and bus left on time. Lights were turned off immediately after departure even though it was only 8pm. A vent or similar was located directly underneath my seat, which emitted very hot air, making the journey extremely uncomfortable
My experience was great. I’m not very fluent in Spanish at the moment. So it was very reassuring when staff was bilingual. Now that may not always be the case but in my scenario it helped tremendously. The bus ride itself is very comfortable. Equipped with reclining seats and lcd screens to watch movies on your ride. As well as having an on-deck restroom, you’ll surely ride in comfort. Departure and arrival times are accurate, in fact I think we arrived earlier than our intended arrival. The only problem I experienced was a lack of onboard Wi-Fi. But other than that no complaints.
The bus station in Cusco was nice, but the bus was cramped and the seat I was assigned did recline. The heater was directly under my seat and it was running too hot.
DO NOT book seat number 6. Underneath the seat is a heater which makes the seat extremely hot. I had my bag beneath my legs and both my laptop and camera got extremely overheated as a result.
The bus was fine. However, there are a few issues. 1) no communication with the driver 2) no stops for food and no information that there won't be any stops 3) excessive noise from the tv
I booked a trip from Cusco to Lima I’m attempts to make it to Lima before the government shut down its borders but was unsuccessful in my attempts. I never received a notification that the bus would not be able to leave due to the travel ban. I’m slightly disappointed in the lack of communication with their customer service
Only issue we had was there were people sitting in our seats when we first got on two people moved but one didn’t so we ended up not sitting together we think they should check peoples tickets and seats to ensure everyone is sitting in the correct seats thanks
Excellent service and the bus trip was good except the heat at the back was very hot and there was no air conditioning. It may the whole 8 hours very unpleasant.
The bus did turn up at all. No one form your bus company seem to care. No responding to emails. Waste of time. It costed us lots of delay and money. We had to stay at the hotel over night and next day take 5 mini buses to get from Arequipa to Paracas.
One of your drivers doesn’t know where his gears are ... made for an uncomfortable ride every time he was driving let alone what it was doing to your vehicle. Your attendant picks the most zigzagging bit of the road to serve dinner at six o’clock presumably because it’s time to serve dinner rather than waiting for a straighter bit of road. Food was cold so why not plan for cold food rather than serve chicken rice and vegetables that is meant to be hot? Cruz del Sur’s food is significantly better than yours
1/ the seats were not 160 degree as advertised
2/ the driver was overly fast at night, many of the passengers were sick
3/ service was not very friendly - the staff seemed stressed
I travelled from Lima to Nazca. The staff were all very professional and the check-in, baggage, and onboarding process was quick and easy. The bus was comfortable. I enjoyed the trip.
Very comfortable and safe service. They take good care of the luggage. It was on time. I could sleep almost the whole trip. The only improvement point would be the heating system: very hot at the beginning of the trip and cold at the end
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