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According to multiple reviews, the service provided by this bus company is highly recommended. Customers express satisfaction with the service and would use it again in the future. However, there are some negative experiences reported, such as trip cancellations without explanation and delays causing inconvenience for travelers. Additionally, there have been complaints about rude and unprofessional behavior from drivers during breakdown incidents.
I received a text 1 hour 15 min prior to scheduled departure that the bus would be delayed 4.5 hours. I had to buy another ticket with another company to travel earlier. Not a reliable bus company.
Our bus broke down. I know that things happen that’s ok but the driver was very rude and unprofessional and made the whole event worse.
The service was great but one of my trips was cancelled two days before departure without providing a reason.
Flixbus is a European bus operator that offers intercity and bus travel in over 38 countries. Known for their easy-to-spot lime green buses and for offering affordable transportation between cities in Europe and the Americas, Flixbus is a good option for those looking for an affordable, reliable bus company. In their buses, you'll find free WiFi, bathrooms, and power outlets. You can also pay extra to choose your seat and get extra legroom, or even buy a snack or drink onboard directly from the driver. You can reschedule your ticket for a small fee, which varies from $1 to $5, depending on how close you are to the departure date.
According to customer reviews, there were some difficulties in finding the correct gate at Port Authority. Additionally, during a bus transfer in Kingston NY, passengers had to wait for over an hour outside a closed station on a cold night. However, it's worth mentioning that the staff was polite throughout the experience.
We had to switch buses in Kingston NY, and we waited over one hour!! The station was closed and it was cold outside!! There was about 20 or so passengers waiting and it was late night. However staff was polite!!
The bus driver was extremely kind, and engaging...funny even. Again, I am disappointed there was no social distancing
I have been using AdirondacksTrailways for years. The line is reasonably priced with good service. there are changes i am not happy with. Now if your have to change the bus time there is a $20 charge for the change. Also the holiday charges are now outrageous.
According to multiple reviews, the service provided by this bus company is great. Customers mention that it offers safe and clean rides with wonderful service. However, some customers have reported an interesting experience where the speakers were too loud and talked excessively. Additionally, they mentioned that the seats were somewhat dirty. On a positive note, buying tickets from their website was easy and one customer even managed to board the bus earlier than expected because it was empty and the driver was very nice. There are also reports of uncomfortable seats in some buses despite having good drivers.
Fast and safe, nice trip
It was easy to buy tickets from the site. I was able to get on the bus 1 1/2 hrs early because the bus was empty and the driver was very nice.
It was an interesting inexperience, I got on, speakers were so loud, talked so much. Seats were kinda dirty
With about 2 daily trips between New York and Albany, Ourbus offers competitive fares, clean and comfortable intercity bus travel. Their buses have free WiFi, clean bathrooms, complimentary bottled water, extra legroom and power outlets. They are known for providing excellent customer service, reflecting one of the industry's highest review rates. OurBus does not charge fees to reschedule tickets, which can be changed up to 30 minutes before travel time.
The bus was very clean and the bus driver was very polite
According to customer reviews, the train service is generally good with positive feedback about comfort, cleanliness, and punctuality. However, some customers mentioned that it was too cold on the train.
I didn't enjoy the fact that it was cold on the cart in was in. They had the air conditioner on when it was below 50 degrees outside. It was also raining outside. Conductor did nothing about it.
Fast travel time and comfort of the seats
Difficult to hear or understand train conductor when making announcements. He spoke too quickly and not loud enough, otherwise his service was very good.
Buses traveling between New York and Albany Airport leave from Port Authority, Port AuthorityW 42nd St or GW Bridge and arrive at ALB Airport.
W 42nd St & Port Authority Terminal, New York, NY 10036, USA
Port Authority, Port AuthorityW 42nd St4211 Broadway, New York, NY 10033, USA
GW Bridge122 Allen St, New York, NY 10002-3004
Chinatown428-436 11th Ave, Stop accross from Jarvis Convention Center, New York, NY 10018, USA
11th Ave (between W35th and W36th Street)367 W 34th St, New York, NY 10001, USA
34th St & 9th Ave611 W. 33rd St, New York, NY 10001, USA
33rd St & 11th Ave737 Albany Shaker Rd, Latham, NY 12110, USA
Busbud makes bus travel easy. We help travelers find a bus, plot routes, and book intercity bus tickets all over the world. Use Busbud to book your trip online, in your own language and currency, wherever you are. Busbud partners with safe and reliable bus companies throughout the world such as Greyhound, Eurolines, ALSA, OUIBUS (BlaBlaBus), National Express and many others so you can buy tickets without a worry.
