Good executive seats. However bus needs a deep clean.
No announcements from staff.
Food ok, but crew coukd have communicated that it would be served.
No apology or explanation for delay.
Turning up on tine at Puerto Madryn would have helped.
Poor service compared with Via Bariloche that we took from Buenos Aires to Bariloche. Poor meal. no hot drink, didn't collect empty trays, floor of bus filthy with uncollected rubbish, no blankets, no pillows, ppoir for an ovrrnight service. Driver consistently exceeded the speed limit.
The trip was in 2 parts.
First part, Bariloche to Esquel: the conductor was unpleasant but the trip was ok.
Second part Esquel to Puerto Madryn night bus): the conductor was very nice but the trip wasn't. The dinner was very light and not good ar all. We didn't get any blanket or pillow, we felt really cold. We were at the first range and there was no curtain between the entry and us, and consequently every time the bus stopped and the door was open, we woke up and felt colder, and every time somebody went to the toilets or used the stairs, the stairs' and entry's lights turned on and woke us up. The night was very long... And we were with our 18 months' old son! And there was no breakfast, not even a cup of tea.
What for a "cama ejecutivo"??
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