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Don Otto User Reviews
The bus service received positive feedback for punctuality, friendly drivers, and overall comfort. However, some passengers mentioned issues with unfriendly and grumpy staff members. Additionally, there were complaints about old vehicles with water leakage and the lack of blankets during cold nights. Some customers also found the heating too high on their journey.
Good executive seats. However bus needs a deep clean. No announcements from staff. Food ok, but crew coukd have communicated that it would be served. No apology or explanation for delay. Turning up on tine at Puerto Madryn would have helped.
Huw R.
Poor service compared with Via Bariloche that we took from Buenos Aires to Bariloche. Poor meal. no hot drink, didn't collect empty trays, floor of bus filthy with uncollected rubbish, no blankets, no pillows, ppoir for an ovrrnight service. Driver consistently exceeded the speed limit.
George L.
The comfort of the bus is basic and not adequate for a 10 hour journey overnight. The bultacas on the lower deck looked larger and more comfortable than upstairs. This is not clear when choosing seats.
Richard L.
Overall good for 5 hour trip to Esquel. Seats would have felt a bit tight on a journey all the way to Trelew.
Richard L.
There was confusion by the staff about which bus was to sit which required me to hurriedly move my bag from bus to bus. Ultimately I was assigned an excellent seat.
Mark B.
Don Otto Bus was way late, so I was booked on another bus the same day. That was great service.
Frank B.
Frequently asked questions about Don Otto
Please note that timetables, routes, or operator details shown here may be updated or differ at the time of your trip.
What amenities does Don Otto offer?
Most Don Otto vehicles offer Toilet, Lie-flat Seat or Bed, Entertainment (No Wifi), Hot Meal on most routes. Amenities may vary by route and vehicle type. Busbud recommends confirming details at checkout.
Does Don Otto offer Wi-Fi?
Don Otto does not currently offer Wi-Fi on board. For other amenities available, such as Toilet, Lie-flat Seat or Bed, Entertainment (No Wifi), Hot Meal, confirm details during checkout on Busbud.
Can I change or cancel a Don Otto ticket?
Ticket change and cancellation policies vary by operator and fare type. On selected Don Otto routes, Busbud offers the Refund for Any Reason add-on at checkout, which allows refunds up to 30 minutes before departure. Check refund eligibility at checkout.
How do I book a Don Otto ticket?
You can book Don Otto tickets directly on Busbud. Search for your desired route, compare the timetables and prices that Don Otto offers, choose what suits you best, and complete your booking securely online or in the Busbud app.
Why choose Busbud?
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Busbud is a bus and train search tool – we include Don Otto routes, schedules and prices in our searches along with many other train and bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your Don Otto ticket from us. Note that train tickets sell out, Don Otto and other operators generally charge a lot more for last-minute tickets or for tickets bought in person.