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OUIBUS User Reviews
Everything went well except an unmarked Ouibus arrived to take us to Lille. It was not in the Oubus designated area (taken by a Flixbux). We did not know this was our bus until a Ouibus marked bus arrived. We asked the driver of this bus if this was our bus. He said know and directed us to the unmarked bus. Without this help (which was by luck) we would have missed our bus which left after 2 minutes. There needs to be more signage or if the bus is not in the appropriate stop, the driver should call out to passengers so they know where to go.
Dyanne W.
The driver was yelling everybody that he was a police officer from Netherlands and that we shouldn't make him waste his time by asking him things that in his opinion were very clear (baggage drop in cabin or in hold, etc). That made people follow totally the rules (considering the number of people there were), and he treated everybody the same but in a hard way. And yes, it was probably a bit too hard. No need to yell "yes is yes and no is no", "no fit on the cabin it means it goes to the hold" didn't have any problem and in general he was nice inside of his "police" mode. Just to point out thar we are clients of a company not militars on a war... by the way, he probably was too hard because he was alone. There were so many people for just one driver without assistance... The day before I had used Flixbus and on the boarding, there were 2 people supervising. Maybe because of the amount of people and him being alone, he has to react this way in order to control correctly all. A weird bus trip...
José Miguel R.
Everything was on time. Helpful staff! I just didn't like the ferry.
Thien Thanh B.
bus was very dated ,some seats would not raise
Paul Allen L.
Too many stopovers instead of compensating for late departure
Alec Chrisanti A.
we will send a formal complain to Customer Service
Melanie B.
Frequently asked questions about OUIBUS
Please note that timetables, routes, or operator details shown here may be updated or differ at the time of your trip.
Can I change or cancel a OUIBUS ticket?
Ticket change and cancellation policies vary by operator and fare type. On selected OUIBUS routes, Busbud offers the Refund for Any Reason add-on at checkout, which allows refunds up to 30 minutes before departure. Check refund eligibility at checkout.
How do I book a OUIBUS ticket?
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