Users have shared positive experiences regarding the ease of purchasing tickets and commendable service, highlighting friendly staff and clean facilities. However, some reviews mention issues with communication during boarding processes in certain locations. Additionally, there were mixed opinions on seat comfort and noise levels inside the bus. Overall satisfaction remains high due to punctuality and courteous drivers.
Adirondack Trailways New York City Albany recent customer reviews
This ride was very comfortable no loud cell phone talking or smoking and the bus reach on time so I am happqith my ride this morning
4 out of 5 stars
Dian J.
The drive itself was fine. The driver was good. The disorganization of the process both in NYC and Albany was so bad that I decided to disembark at the non-station rather than wait an indeterminate time to go to the Amtrak station where I had planned to be picked up by my friend. The process is always improved by communication, which was seriously lacking. It was not the drivers fault, but she did little to alleviate the mis communication.
3 out of 5 stars
James S.
It was easy to buy tickets from the site. I was able to get on the bus 1 1/2 hrs early because the bus was empty and the driver was very nice.
According to user reports, the drivers and ground staff are consistently praised for their friendliness and professionalism. The buses are noted for being punctual and clean. However, there have been mentions of issues with overhead lights not working on some buses, leading to a dim environment during travel.
Greyhound Lines, Inc. New York City Albany recent customer reviews
Based on 6329 reviews, the company was rated 4 stars on Busbud. Travellers were especially satisfied with the cleanliness and the ticket access but often complained with the Wi-Fi. Peter Pan ticket prices on this trip start at R 896
According to customer reviews, there were some difficulties in finding the correct gate at Port Authority. Additionally, during a bus transfer in Kingston NY, passengers had to wait for over an hour outside a closed station on a cold night. However, it's worth mentioning that the staff was polite throughout the experience.
Pine Hill Trailways New York City Albany recent customer reviews
Transfer was only supposed to take 45 minutes but was instead delayed for at least an hour 30 minutes without any communication
1 out of 5 stars
Christy Z.
We had to switch buses in Kingston NY, and we waited over one hour!! The station was closed and it was cold outside!! There was about 20 or so passengers waiting and it was late night. However staff was polite!!
5 out of 5 stars
Marlene W.
The bus driver was extremely kind, and engaging...funny even. Again, I am disappointed there was no social distancing
Frequently asked questions about travelling from New York City to Albany, NY by bus
How much does a bus ticket from Port Authority to Albany cost?
The bus ticket price from Port Authority to Albany starts at R 463. The best way to find cheap bus tickets from Port Authority to Albany is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Port Authority to Albany?
The average travel time between Port Authority and Albany is around , although the fastest bus will take about 1h 39m. This is the time it takes to travel the 217 km that separates the two cities.
How many daily bus connections are there between Port Authority and Albany?
The number of buses from Port Authority to Albany can differ depending on the day of the week. On average, there are 32 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Port Authority to Albany by comparing and selecting the bus that fits your travel style and budget on Busbud.
Which bus companies travel from Port Authority to Albany?
When taking the bus from Port Authority to Albany, you can travel comfortably and safely with Adirondack Trailways, Greyhound, Peter Pan.
What are the departure and arrival stations when taking the bus from Port Authority to Albany?
Buses travelling between Port Authority and Albany leave from New York Port Authority or Midtown - W 42nd St and arrive at SUNY Collins Circle, Albany Airport, Greyhound Station.
Where are the popular stops in Port Authority and Albany, NY?
