Customers appreciate the comfortable seating and smooth rides offered by this bus service, highlighting its affordability and punctuality. However, some users noted confusion at terminals due to unclear information about bus departures or locations. Additionally, there were occasional issues with air conditioning not functioning properly during trips.
ADO Playa del Carmen Tulum recent customer reviews
Outbound from
PDC to Tulum was a nice coach. Comfortable. AC. Toilet.
Return was an uncomfortable minibus with broken seatbelts and no toilet.
Both arrived 10+ mins late for
Departure
4.0 out of 5 stars
Eugene O.
It was good but it wasn't clear where to catch the bus back when we got dropped off at the side of the highway to go to Tulum ruins. Luckily there was a tourism rep, Diego, (working for the City I guess) who gave us a free map and directions to walk to the ruins (even tho he may have been trying to interest us in hiring a personal guide to make our experience more informative) and we were able to go to him again after to help figure out where to catch the bus back. He informed us we needed to get on a 'collectivo' (those white coloured tourist vans) to bring us up the highway further to get to the ADO station. It was cheap tho...only 40 pesos.
5.0 out of 5 stars
Randy M.
Large clean buses. Driver and/or bus station attendants speak little or no English.
Based on 628 reviews, the company was rated 4.2 stars on Busbud. Travellers were especially satisfied with the cleanliness and the seats but often complained about the Wi-Fi. ADO Aeropuerto ticket prices on this trip start at TRY 230
Based on 898 reviews, the company was rated 3.8 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained about the Wi-Fi. AU ticket prices on this trip start at TRY 254
AU Playa del Carmen Tulum recent customer reviews
No details given by driver in any language. No help with luggage on or off bus. Good driver
Based on 1318 reviews, the company was rated 3.6 stars on Busbud. Travellers were especially satisfied with the departure location and the ticket access but often complained about the Wi-Fi. OCC ticket prices on this trip start at TRY 418
Users frequently praise the service for its punctuality, comfort, and excellent customer support. Many highlight the ease of booking online and appreciate the clean, air-conditioned buses with courteous drivers. While some found initial aspects like seat numbers confusing or announcements hard to hear, these minor issues did not overshadow their overall positive experiences.
ADO Conecta Playa del Carmen Tulum recent customer reviews
Told to exit thr bus after boarding, then bus drove off with bags due to flat tyre - but did not properly this was reason. Returned 45 minutes later for departure
2.0 out of 5 stars
Samantha B.
Excellent customer service. We were booked on a late service and they obliged us to travel on an earlier service with no drama and no additional cost.
5.0 out of 5 stars
Michael C.
All worked just perfectly, from booking online to the friendly support staff up to the comfortable and punctual journey. I can recommend this service.
Frequently asked questions about travelling from Playa del Carmen to Tulum by bus
Please note that timetables, routes, or operator details shown here may be updated or differ at the time of your trip.
How much is the bus ticket from Playa del Carmen to Tulum?
The cheapest bus tickets from Playa del Carmen to Tulum start at TRY 230. The average price for this route is around TRY 418. Busbud recommends booking your tickets in advance for the best chance of getting the lowest possible price.
How long is the bus journey from Playa del Carmen to Tulum?
The average bus journey time from Playa del Carmen to Tulum is 1h 10m, covering a distance of 62 km. The fastest bus gets you there in 50m and is operated by ADO.
Which bus companies service the Playa del Carmen to Tulum route?
Several major bus companies operate on this route with 42 buses available per day, including services from ADO, ADO Aeropuerto, AU, OCC, ADO CONECTA.
What is the earliest and latest departure time for the bus from Playa del Carmen to Tulum?
The earliest bus departs from Playa del Carmen to Tulum at 00:30. And the latest bus departs at 23:20.
What are the CO₂ emissions for the bus trip from Playa del Carmen to Tulum?
A bus trip from Playa del Carmen to Tulum produces an estimated 1.540325 kg of CO₂, making it a highly eco-friendly travel option and Busbud’s recommended way to travel.
What is the best bus company from Playa del Carmen to Tulum?
According to Busbud customers, the highest-rated bus company on this route is ADO, with an average rating of 4.2 out of 5 stars based on 10323 reviews.
Which bus company has the best Wi-Fi from Playa del Carmen to Tulum?
Based on reviews on Busbud, the bus company ADO Aeropuerto has the best Wi-Fi rating with a score of 2.1.
Which bus company offers the most punctual service from Playa del Carmen to Tulum?
According to Busbud traveller reviews, the most punctual bus company on this route is ADO Aeropuerto, with a punctuality rating of 4.4 out of 5 stars.
Which bus company has the cleanest buses from Playa del Carmen to Tulum?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is ADO Aeropuerto, with a cleanliness rating of 4.8 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
23/04
TRY 370
24/04
TRY 229
Today
TRY 207
26/04
TRY 207
27/04
TRY 208
28/04
TRY 229
29/04
TRY 204
30/04
TRY 207
The cheapest trip from Playa del Carmen to Tulum was searched and found on 29 Apr 2026 with a price of TRY 204
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Playa del Carmen to Tulum as early as possible.
You can expect to pay from TRY 204 to TRY 853 for a bus ticket from Playa del Carmen to Tulum based on the last 2 days. You can expect to find the cheapest price for the trip at TRY 204, which is on 2026-04-29.
Usually ADO Aeropuerto will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Playa del Carmen to Tulum was searched and found on 29 Apr 2026 with a price of TRY 204
