The bus never show up, they telephone don’t works and has no one to contact to talk about a refound. Horrible!
Terrible experience. Had purchased 2 bus tickets with City Express and neither arrived.
Michelle E.December 31, 2019
Many people waited city bus but never came. We had to rebook other company. It was really cold.
Yukari M.December 21, 2019
Really Nice trip
Maria Catalina S.May 1, 2019
Worth the money.
Wahyu J.December 23, 2018
Too many peoples in the bus, and happens a overbooking. Many people’s stays in Amsterdam. I don’t like that. I will not travel with the CityBusExpress again
The bus did not come. We asked 8 people who all said we were in the right spot. Waiting 1.5 hours, and we were for sure there at the right time and date
my partners name wasn’t on the booking sheet even though she was on my booking so we were put to the side (even though we were one of the first in line) until the rest of the bus boarded - wasn’t happy as only single seats left - luckily the bus drivers were nice enough to offer up their reserved seats at the front of the bus. We booked at the same tome yet one of us wasn’t on there causing us to stress a little. Would also be could if the drivers could of informed that we could descend at stop offs as we weren’t advised of anything at all
Mark Peter T.June 21, 2018
This was the worst. The bus did not turn up. I waited an hour and a half with no information about where the bus was or why it was delayed. As consequence I missed my next connection. Cannot see myself booking CityExpress ever again.
Bus did not show up. Waited 1 hour then had to buy another ticket for another bus
Aurelien-xuan B.May 1, 2018
The seats are very uncomfortable and the toilet was in a very bad condition
The bus left me when I went to the bathroom. I cannot believe that the driver did not count the passengers! It was a small bus with less than 20 people. Also the driver did not announce how long the break would be. Hope there is more communication next time and better customer care! I nearly froze waiting for the next Flixbus!
Anusha G.December 25, 2017
Will definitely use again :D
Charlotte B.August 10, 2016