The bus arrived at the destination quite delayed, although this ride was in Carnival time so it is possible that there was more traffic than usual. The bus was good. In my opinion, the bus stop to have a meal was too long for a 5/6hr trip and considering that we were already delayed
It was a good trip but the delay was important, although in all the trips I did with different bus companies in Brazil there were delays, some even bigger than this one. Another thing that is bad is that I had to get the tickets in the bus station instead of boarding with the e-ticket
Really stressful and disappointing - the address on the tickets is not the address of the bus stop but instead a road further down. Ended up being dropped in an unknown place by the taxi driver because that was the address on the ticket with no bus company to be seen - very disappointed.
Seats are very comfortable and it’s great that there are USB charges in every seat. But instead of 3 hours the road was more than 4 hours. And the air condition was very cold, so I had to dress my jacket.
Bus changed from platform at the last moment but nobody told us exactly which platform we had to go. The bus stopped already after an hour driving at a very busy stop. So there was not enough time to go to the toilet and buy food because of the long que
Coach arrived into Paraty on time as we all heard it - the driver hit the kerb going too fast! Whether that was the reason for the 25 min late start, who knows, however it got worse arriving into Rio at 1950, instead only 1700.
Using Costa Verde via bus bud was easy, simple and very cost effective. We printed the tickets off at the station and the bus was already waiting, the journey was approximately 4.5 hours and stopped twice. There was a toilet on board also. Very modern bus and comfortable, driver was safe and departed and arrived on time. Definitely would use again 100%.
We arrived over an hour early for our bus to exchange the voucher for the ticket. There was a huge que at the desk, so while waiting it despite telling your team multiple times we missed our bus. The electronic ticket machines were both out of order and we had to wait another hour for a bus which then left 10 minutes late. Terrible service
The four of us arrived 3 minutes late for our 9am bus, all the tickets were bought on the same booking and we were made to pay for four new tickets for the 10am bus no compensation was made whatsoever for the fact we had missed the bus by a few minutes and we’re not particularly friendly in the office. Ironically the 10am bus then left at approximately 10:15am so seemed like we would have made the 9am bus even though we were 3 minutes late.
old bus, driver didnt communicate if we stopped at busstops and how much time at the stop. never checked if seatbelts attached. never counted people on board. Couldnt reserve my seat, was given a seat for pregnant women, handicapped or elderly, atthough other needed people should be seated there.
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