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User reviews from travelers who booked their tickets with Excluciva
3.9 out of 5 starsThere was nothing"exclusive" about it, I have taken better services in Peru and will continue to choose those companies instead.
Everything was fine. But the lady didnt want to gave us the WiFi password?! And maybe give the passengers 2 times the oppurtunities to go out the bus. 21 hours sitting is quite long.
Tv was too loud to sleep and arrived 2.5 hours later than scheduled
There was a little bit of miscommunication because I don't speak Spanish my suitcase got put on the early bus to Lima and my bus to Lima was later that day but once I got to Lima I went to the office and the lady could speak English and she was amazing and found my suitcase and got it sent to her office where I was waiting I got my suitcase back then she helped me get a taxi to my hostel so very pleased with the lady for fixing everything
the bus was too fast. They need to go slower through the windy dangerous roads.
The staff in the bus stop at nazca did bot allow me to lwave my bags at the terminal. Annoying as I arrived at 4am and have 2 large bags. Good thing the staff at TEPSA allowed me to stay in their office
Very safe, very clean, kind staff, wonderful experience.
Price is right, staff were friendly, the bus was clean and comfortable. snacks were adequate for the night journey. All great.
It was wonderful experience to take Excluciva Bus. My journey was much better than taking air flight! If I get a chance in future to travel with Excluciva, I will indeed go for it.
It was too hot, we asked yo turned iff heater and the smell of other people socks was terrible so we were riding with open window. But other things was great!
Paid for the safer route via Arequipa to Ica but bus tool the dangerous night route via the Andes. Staff declined any kind if refund.
Paid for the safer route via Arequipa to Ica but bus tool the dangerous night route via the Andes. Staff declined any kind if refund.
Great service, very comfortable. Hard process with only minimal Spanish but once on board, comfortable and easy to sleep. Food and entertainment provided.
I had the 160° seat and I was probably the best experience I've made with night busses. The years are out of leather and really comfortable and quite big. The only Bad thing was the food. We got something shortly after we started driving and it was a lot of Rice which doesn't have to be bad but they didn't put enough sauce into it so it was really dry.
I missed my flight due to the bus being 2.5hours behind schedule. It wasn't nice, especially being a foreigner.
My only issue was there was no toilet paper or hand towels in the bus and i couldn’t find the staff to ask about more. Not super ideal at 4am
Overall great value. The volume for announcements and entertainment absolutely unbearable without earplugs (even so still audible).
Good full cama seats on the 2nd floor, I loved it
Great. I would have liked subtitles on the movie
I took an overnight bus with my boyfriend. We left nearly 45 minutes late. My seat was right beside the heater or just some part that got EXTREMELY hot- the ride was stifling and made it impossible to sleep. We had to open a window. Only after several hours was the air turned on to help circulate. The bathroom was also filthy and smelled horrible.
The seat do not really have a 180 degree rotation. Moreover the front seats in the 2nd nivel are short. At last water drops on the seat number 14. Please do not give drink with sugar. Better simple water.
Would be nice if the staff also spoke some English. Was difficult for me to understand
no plugs as advertised. wifi didnt work. extremely loud movies played
During the order ws no option to order vegetarian meals. In the ticket office was no possibility to leave luggage before the trip.
Hostess can be more customer oriented.
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