Trip went well no issues driver was good and pleasant
By far the best experience I had so far. Lee was my driver and he is amazing. I was almost going to stop riding the bus because of the driver I had before but Lee changed my mind because he was so great
I have one question. Why are the handicapped not allowed to sit in the front row handicapped seats? The excuse given is lame. Why would the seats be there if no one can sit in them. Especially those who are handicapped.
Connie R.February 7, 2020
The driver made up the time by limiting smoking time at pickup stops or none at all to make sure connections were made.
Connie R.February 4, 2020
The driver was the most courteous driver that I’ve ever had on the bus. I would recommend her to anyone. She helped me on and off the bus because of my handicap. She was very efficient with her job.
Connie R.January 21, 2020
Decent service. No complaints
Medkwob O.January 18, 2020
It was great , really I enjoyed the time with great drivers
Nouralalem A.January 15, 2020
Was freezing inside. Too many stops.
Kudida S.December 9, 2019
The bus was late leaving Casper and late arriving to Denver. Our itinerary also stated there was 1 stop along the way but there was 3-4. The seat in front of me was broke so the tray was literally on my lap. Very disappointed.
Delana P.December 4, 2019
It was a very smooth trip
Joseph L.December 3, 2019
It would have been helpful if the driver had told us the stops schedule before we began the trip.
It was very unclear on where the bus was supposed to pick up. When I asked, I was given the wrong information so I missed the only bus that goes to Greeley. And since the tickets are non exchangeable or refundable I wasted $27 on a bus I couldn’t even find
Melissa E.September 8, 2019
He was an excellent driver
Gabriel M.September 5, 2019
My driver was very friendly and helpful
Update the place of departure!
They let a lady who was on heavy narcotics on the bus who would not leave me alone, did not enjoy the bus ride and will not use this service again.
All was good, just 1 thing, the bus driver was very rude.
Bathroom & Power outlets were out of order
Our driver was so nice and competent. I enjoyed my ride!
When I was asked by bus driver where I was going I said Denver(I’m am visiting from Europe so thought there was only one stop in Denver ) , it turned out Denver had 2stops and I should have said Amtrak although both stops are in Denver,(reason I should have said Amtrak is because my bag needed to go in a different compartment which took less than 1min to open)he yelled at me and said I should have said Amtrak,when i I asked him was Amtrak in Denver he became extremely aggressive and yelled at me saying “he didn’t care if there are 50stops in Denver” and to “shut up and get on the bus”. I mailed Express Arrow Company directly while on the bus and to their credit had a very quick apologetic response by one of their employees who is forwarding it on to the appropriate channel . After all the above happened when I got to my destination I was getting off the bus and the driver was shouting at a lady who had left her zimaframe in the wrong baggage compartment ,this probably added less than a minute onto his day. I think his behavior is completely unacceptable and I will be following my complaint up with the company
Bus was on-time and comfortable. The driver seemed to gas and brake the vehicle a little roughly, but otherwise everything was great.
The driver was super nice and polite, we were in Denver on time.
The bus was fine for the return trip, but the driver was rude.
The bus was two hours late I have to take taxi to make my flight on time and nobody can help me to get refund
John our driver from Denver Airport to Salina and back again was outstanding. Knowledge, timely and added refreshing cultural ambience
We got a flat tire and I would like to be comped for the miles the buss was unable to take us.