In your email it said the bus would leave medellin from terminal del Norte. But it departed from terminal der sur (and then the north exit) . So we missed the bus and had to get a new ticket.

Everything went perfectly smooth, however I didn't know the airconditioning would be this cold and it didn't mention to bring a Blanket however most of the people did I expect they had experience with the busses already. I was literally freezing in shorts for 13 hours and it ruined my experience even though everything went perfectly.

The trip was 7 hours longer than planned, the WiFi was nog working and our backs were soaking wet because they were laid down on banana boxes in the cargo hold. Horrible trip..

We did not get the Seats we reserved. We were with two and wanted to sit next to eachother. After half hour of talking we could sit next to eachother, and swich with other people. Thereby, the bus was 2,5 hours late at the arriving point.

Amazing bus, very comfortable! We were able to sleep most of the trip even though we drove through the mountains. They don’t stop for food or anything (which makes it go quicker), so make sure to bring some food and drinks of your own. There is a bathroom on board just as ok WiFi (not the best, but better than none). Only thing: it’s cold! Make sure to wear warm clothes and maybe bring a blanket. But I’d definitely book this bus again!!