Wonderful service in every way except for the loudness of the movies.

The bus was late leaving and extremely late arriving, almost two hours, in fact. The staff were OK but didn't seem to have much respect for the passengers - I felt like an unwelcome guest rather than someone who pays their wages.

3 hours too late, dog was in the bus and peed on my bag

The bus was clean, new, and really comfortable

Very comfortable efficient and friendly

Too cold in the bus

Nice staff, comfortable bus

Freezing cold in the bus

Super easy and quick, would book again!

Very comfortable ride with a good driver.

I have never felt so unsafe in a vehicle in my life. Driving at excessively high speeds to make up time is unacceptable. Passing vehicles on blind corners is simply stupid. This driver should not have a job with Rapido Ochoa if the company cares anything about safety.

Time is just an advise for them

Very bad smell on the bus in general and was situated beside the toilet to add to the already bad smell

Bus driver careful in his driving. Bus : toilet facilities totally unacceptable, lacking soap, hand paper towels, toilet tissue. No flushing availability to toilet bowl. A disgrace and/and a public health hazard! Driver advised of same and customer referred to company HQ to lodge complaint!!

The bus was late but the staff was nice and I felt safe going all the way from Riohacha to Medellín.

Excellent staff and the buss very luxurious and comfy compared to others! Due to lot of road works we had a delay, not buss company's fault tho.

Left a little late but at two stops other people left to get beer and weren't back in time. Making everyone wait

Bus from Medellín to Bogota was meant to arrive at 7.30am, and didn’t arrive until AFTER 3pm. Staff gave no explanation whatsoever. Woke up in the middle of the night and the bus was stopped with engine off in the middle of nowhere. Avoid!

Great seats. Lots of legroom. We left late and reached late. There’s roadwork on in some parts so we lost time there too I took the bus to experience the Andes, and be up close to the mighty Magdalena. Both objectives fulfilled The driver was quite “wild”

Decent bus, good driver, but not a lot of legroom and no seatbelt

Would have been nice to be informed about the 2 hour plus delay.

This service is very bad for anyone visiting your country! Nothing is explained & time keeping is very bad it He air conditioning is too cold. The television is too loud. Every time we used this service it was very late!

Great staff and service. Just late due to roadworks. Not Rapidos fault

Comfortable bus but ran late by over an hour.

very comfy, large seats, good temperature