Needs to be more clear where bus leaves from. Pullman terminal vs. their office which the confirmation indicated

Great barebones bus service. Absolutely nothing fancy but they get the job done, and they do it well.

As many reviews mentioned this, I expected a bus change at the border. I asked the driver at the Chilean side of the border about it and he told me there will be no change, it will be the same bus all the way. Literally 5 minutes later, at the border, he told us we have to change the bus now! Why the lies? I don't understand it. The bus on the Bolivian side was worse but overall it was ok for the money. The road on the Bolivian side is entierly unpaved, so the ride is very rough, but not the bus company's fault.

we changed bus in the middle of the journey (near the border) no one told us anything, there was no ac on the bus

Bus left on time and all seemed well Seats were very uncomfortable and the aircon and even fans hardly ever worked so even though it was cold outside it was hot and stuffy inside. There was no indication to us that we would have to swap busses in the middle of nowhere and our luggage was thrown out on the ground. This 2nd Bus absolutely stank and the seats were broken, there was also no aircon at all for these next 5 hours. After 5 minutes we stopped again and had to take all our luggage off of the bus. The 2nd part of the trip the driver was very aggressive and did not know how to not press a horn even when travelling through small towns

Decent bus. I found it a pity that we spend nearly two hours at the duty-free zone between Chili and Bolivia

Did the job as stated. My seat lever was broken but apart from that all was fine.

The bus broke after about 2 houres of ride, and in the end we had to be taken by some truck to the border. It was about 3 houres delay.

The bus driver charged us again for the tickets on the bus and wouldn’t take us if we did pay...so we had to pay double!!!

The Good Left on time, arrived on time The Bad Buses used were old and decrepit and the bus from the Chilean border to Uyuni was dirty.

The bus got to the "station" or gate on time. Staff was helpful and kind. Chilean customs control went okay, but it took us ages to leave Avaroa, the Bolivian side.. something wrong with the passengers list or their IDs, which resulted in a 1.5-hour delay.. we got to Uyuni at 4:10pm, not 2:30pm as expected. I had to hire a transfer to my hotel in Colchani since the van provided by the hotel had already left :(

It was so comfortable ! Couldn't be better than that !

Not bad

No tags for bags put in baggage hold.