Great staff during the uncertainty of COVID-19. Informative and friendly.
Great service. Would recommend to a friend.
Driving seemed a bit slow. Border control was too long a process possibly due to the 7:30 bus being just ahead of us.
Bus was fabulously comfortable and the staff were really lovely!
Wilhelm Friedrich W.March 5, 2020
This was the only bus company we used during our Patagonia trip that didn’t provide a smooth and pleasant experience. We arrived more than an hour late and the driver was blasting loud music for the entire ride.
Comfortable ride and organized staff.
The bus was comfortable and on-time. It was a pleasant experience, given it was 5 hours long
Sarah O.February 22, 2020
Perfect run, driver smiling at custom
Démosthène T.February 22, 2020
No information was given in English
Jacob J.February 17, 2020
No communication about the journey, expected arrival time etc etc
Philip A.February 10, 2020
Lateness not really their fault, Chilean custom clearance took for ever as they only had one officer on duty.
Michael A.February 4, 2020
This was pretty uneventful which is the way I like traveling from place to place to be. Departure and arrival were close enough to on time. I loved that the windows were clean because the scenery was beautiful.
Good helpful staff. Easy journey and transfer across the border. Would travel with again.
Cheap but quite poor. Old bus nor very confortable, does unecessary stop that others don't do. The bus that left 45 mins after us arrived 30 mins earlier than usual with the same immigration queue.
Vincent F.January 31, 2020
Staff was nice, bus arrived a little late. The temperature inside the bus was chilly
This is a luxury bus. I thought it was a bus with pigs and farmer goods. It is the best bus I ever ride on. Better than any US bus I had. It is like business class.
The best bus I ever ride on. Very confy.
nice bus - excellent staff - they worked really hard handling luggage, immigration and guests - they were VERY organized in getting everyone sorted. They also slowed for big bumps to make the bus better
Carol Rene M.January 20, 2020
Explain about immigration was only in Spanish. It was difficult to understand.
Hitoshi I.January 12, 2020
The bus ans seats good but the bathroom is not enough for many people
Miguel Angel F.January 8, 2020
Overall very happy with service. Late departure was due to waiting for passengers. Late arrival was due to delays at the border. So beyond Cootra's control.
Great bus service, professional staff, clean, comfy!
Bought tickets with Cootra and they said there was no bus today, so they put us on another bus with a different company.
Good bus quality , helpful and efficient staff
Tsz Yeung T.December 29, 2019
Steven M.December 20, 2019
Friendly, efficient and very comfortable. No toilet paper though
Frank Henri S.December 17, 2019
Contra was great, bus bus booked us on a Monday when the bus doesn’t go
The Cootra staff got us onto another bus
Rodney Stephen J.December 10, 2019