Never book seats 7 and 8. There is no space
Margaret Ann H.July 15, 2019
Comfortable with aircon and entertainment
The second driver who took over sfter our stop was constantly on his mobile phone texting. This is a driving offence and absolutely unacceptable.
Not a problem, even a personal TV on board with films etc and a charger for my phone
Very smooth right the the process of booking and travelling. A wonderful start to a fantastic weekend and result for Liverpool FC
Great service, comfortable seats and smooth drive. Only negative was wi-if didn’t work
Toilet was completely blocked and overflowing
Excellent service, clean and comfy with refreshments breaks and complimentary water, well done 👍
Very quiet ,relaxing journey
I last took a long bus journey in the early ‘90 in England and had visions of the same experience. The facilities on the bus was a pleasant surprise. Boarding the bus was problematic and me and my party were held outside, because of a language barrier explication as to why we could not board. Eventually they worked out that we had legitimate tickets and we boarded. This was the reason why the bus was late leaving.
Was shocking stopped twice and toilet overflowed, would not recommend
I don't know how late exactly, I didn't check. People were using marijuana on the bus and the smell was very strong and made me feel sick. My neighbour asked the driver to check and he said no-one was smoking and didn't believe me about the smell. I don't understand the need to put on lights at 2am when people are sleeping.
I have great travel experience riding the bus
All okay except wi fi did not work and my intention was to do some.work on the bus
Charging appliance is not working, and the toilet is uncomfortable
Good bus, good price. 2 stops on the way back for toilets and for food
We prefer to have free internet access
Last row is super narrow and even sold a seat in the middle! It's really dangerous. And the driver stopped on the midway over half a hour(so arrived lately I guess) and kept customers await in the heating weather.
The bus was old and the chairs were so close to each other my knees kept hurting me all the way as there was no space for my legs, they were hitting the next chair
Drivers were very good but Easter Sunday traffic caused delay
Good service. Lack of toilet on board was a real struggle. Had some concerns for the windscreen that had several giant cracks on it. The bus driver could’ve played their music quieter. Tray tables weren’t very clean and their dirtiness contributed to my car sickness
We left Madrid late. And people brought more than one bag so it was so stressful making sure bags were on the bus. Secondly, everyone was pushing and shoving to get on the bus and it was getting too overwhelming. The bus ride was fine but the people were too loud and inconsiderate.
The bus was not up to the standard of usual buses for this type of journey. There wasn't any toilet and we only had one stop midway for a journey that took 9 hours! There was no tv's, usb's or plugs for power. Too basic a bus for such a long journey!
So disorganized! There was so much chaos and the bus driver was clearly overwhelmed. Strongly recommend staff be trained on how to handle situations with escalated clients. There are no USB outlets, TV with no movie and the seats are uncomfortable.
Jessica Maria S.April 18, 2019
The 3 breaks were too long
Arrived early, but was super hot, had no toilet and the bus driver played music most of the night. For an overnight bus, some of us would like to sleep!
Great trip, no complaints. Thanks
Not comfortable at all !!