Good trip. Friendly service.
The information about the bus departure was incomplete. Consequently, It was not clear where to take the bus and I missed it.
Le chauffeur a Toulouse a démaré alors qu’on lui a signalé 3 passagers clandestins à bord du bus.
La sécurité n’a pas plus que ça cherché. Résultat des vols à bord. Ces personnes étaient insupportables, fumaient dans les toilettes, nous faisaient peur. À paris un d’eux a volé mons sac. J’ai hurlé et il s’est enfui en courant.
Le chauffeur a alerté la sécurité mais personne à l’arrivée. J’étais avec mon fils de trois ans. Il y aurait pu avoir un drame.
I have booked the ticket from Bratislava to vienna on 24th December at 4.00 am I was in the bus stop at 3.58am and I was roaming everywhere and didn't find the bus I am totally disappointed with the service
Hemanth V.December 28, 2018
not enough information before getting inside. A simple text message will be better
Nicolas W.December 7, 2018
Ahmed S.November 22, 2018
Great service clean punctual warm and good internet
Shane H.November 20, 2018
Very good. Thank you
Svetlana K.September 27, 2018
It was a very enjoyable experience. We thought the driver was wonderful, friendly and even a little bit funny. The journey was smooth. Thank you!!
Mikhail S.September 24, 2018
I’m so relieved that I didn’t need a printout of my ticket as the website said. The seats were comfortable and the driver was wonderful. We were much later than planned arriving, and the wi-fi was very spotty. Most of the time it didn’t work.
At the station in Paris there was no one from the company available to ask questions of. I’m relieved everything went well with the bus!
Laura A.September 12, 2018
Couldn't find where bus left from at Chateauroux so missed it & fortunately I was able to catch sncf to Paris in time for my bus to London
delay start than I expect
Taihyung K.September 3, 2018
The departure bus stop was listed on ticket as Faro airport “arrivals”. There is only one bus stop at Faro airport and this is outside the “departures”. Quite confusing late at night and almost missed the bus because of this (lucky it was late). Also we were required to change busses in Saville, this wasn’t listed on the ticket and again was confusing. Furthermore with this required change the 2nd bus driver also required a paper copy of the tickets. The first bus driver kept our original tickets, again we were lucky we had a 2nd paper copy of the tickets otherwise we would have been in difficulty. Overall we got to our destination, but it could have been a smoother trip, if communication was improved
The bus was a little small and cramped up. There were not enough outlets to charge mobiles and other devices
Sushruta D.August 24, 2018
Great service, on time and very helpful staff
Catherine C.August 20, 2018
Bus was good. Showed up at 0900 for a 0900 departure, but got us in a little early. Departing station was different in confirmation email and website than on ticket and actuality...glad we actually checked the ticket.
Gabriel M.August 18, 2018
Very good service, on time and very comfortable bus journey
Catherine C.August 15, 2018
Bus was 20 mins late, wasn’t sure which platform it was from. Was a Lepebus.
Siobhan O.August 14, 2018
the bus arrived in toulouse an hour and 45 minutes late, there was no message or e-mail that the bus was running late, the bus driver took many cigarette and cofee breaks, the toilette on the bus could not be flushed, so the smell of urine inside the bus was almost unbearable, the a/c was too cold -all the passangers had to put on extra clothing. when the a/c was finaly turned off, the water started dripping down from the ceiling. wifi did not work, the whole trip was horrible
The bus was comfortable& overall experience is great
Azjargal J.August 3, 2018
The chair back can't put forwarder. It't difficult to sleep.
Verry Nice bus
Mukhtar Aden I.July 23, 2018
Bus arrived 45 minutes late.
Wonderful driver, there were a few issues with the bus,bid delays on road.please thank driver.