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Isilines Phone number: +33 (0)1 49 72 51 57

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About Isilines buses

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Amenities on Isilines buses

Power Outlets

Isilines’s Coverage in Numbers

  • Daily Buses49,532
  • Cities569
  • Countries26
  • Routes8,733

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Isilines User Reviews

User reviews from travelers who booked their tickets with Isilines

3.9 out of 5 stars

Ratings and Reviews (861)

Timothy C.17 September 2018 | Timeliness: 4 | Staff: 5 | 

Really good service and the chaps driving were only to happy to help when asked questions even going the extra mile on one occasion. supewr satisfied. thank you

Laura A.12 September 2018 | Timeliness: 3 | Staff: 5 | 

I’m so relieved that I didn’t need a printout of my ticket as the website said. The seats were comfortable and the driver was wonderful. We were much later than planned arriving, and the wi-fi was very spotty. Most of the time it didn’t work. At the station in Paris there was no one from the company available to ask questions of. I’m relieved everything went well with the bus!

Kay C.11 September 2018 | Timeliness: 1 | Staff: 1 | 

Couldn't find where bus left from at Chateauroux so missed it & fortunately I was able to catch sncf to Paris in time for my bus to London

Taihyung K.3 September 2018 | Timeliness: 1 | Staff: 1 | 

delay start than I expect

Cristina F.3 September 2018 | Timeliness: 1 | Staff: 1 | 

The bus didn’t come to the Eva station. So we bought another ticket for the next bus as we needed to get to our accommodations in Sevilla before 10:30 to avoid a late check in fee, which we had to pay anyways. I will never recommend buying online with this site to anyone I know. None of the staff at the station wanted to help with information either as this was not an Eva bus.

Robert S.26 August 2018 | Timeliness: 4 | Staff: 5 | 

The departure bus stop was listed on ticket as Faro airport “arrivals”. There is only one bus stop at Faro airport and this is outside the “departures”. Quite confusing late at night and almost missed the bus because of this (lucky it was late). Also we were required to change busses in Saville, this wasn’t listed on the ticket and again was confusing. Furthermore with this required change the 2nd bus driver also required a paper copy of the tickets. The first bus driver kept our original tickets, again we were lucky we had a 2nd paper copy of the tickets otherwise we would have been in difficulty. Overall we got to our destination, but it could have been a smoother trip, if communication was improved

Sushruta D.24 August 2018 | Timeliness: 4 | Staff: 5 | 

The bus was a little small and cramped up. There were not enough outlets to charge mobiles and other devices

Catherine C.20 August 2018 | Timeliness: 4 | Staff: 4 | 

Great service, on time and very helpful staff

Carlos D.20 August 2018 | Timeliness: 2 | Staff: 2 | 

No usé el servicio

Gabriel M.18 August 2018 | Timeliness: 3 | Staff: 5 | 

Bus was good. Showed up at 0900 for a 0900 departure, but got us in a little early. Departing station was different in confirmation email and website than on ticket and actuality...glad we actually checked the ticket.

Catherine C.15 August 2018 | Timeliness: 5 | Staff: 5 | 

Very good service, on time and very comfortable bus journey

David R.14 August 2018 | Timeliness: 3 | Staff: 4 | 

Bus was 20 mins late, wasn’t sure which platform it was from. Was a Lepebus.

Siobhan O.14 August 2018 | Timeliness: 3 | Staff: 5 | 

Lovely bus

Ieva K.10 August 2018 | Timeliness: 1 | Staff: 1 | 

the bus arrived in toulouse an hour and 45 minutes late, there was no message or e-mail that the bus was running late, the bus driver took many cigarette and cofee breaks, the toilette on the bus could not be flushed, so the smell of urine inside the bus was almost unbearable, the a/c was too cold -all the passangers had to put on extra clothing. when the a/c was finaly turned off, the water started dripping down from the ceiling. wifi did not work, the whole trip was horrible

Azjargal J.3 August 2018 | Timeliness: 5 | Staff: 5 | 

The bus was comfortable& overall experience is great

Li-na Y.30 July 2018 | Timeliness: 4 | 

The chair back can't put forwarder. It't difficult to sleep.

Mukhtar Aden I.23 July 2018 | Timeliness: 3 | Staff: 3 | 

Verry Nice bus

Daniel W.17 July 2018 | Timeliness: 5 | Staff: 4 | 

Hot and smelly

Royston G.29 June 2018 | Timeliness: 1 | Staff: 5 | 

Bus arrived 45 minutes late.

Jon H.28 June 2018 | Timeliness: 3 | Staff: 5 | 

Wonderful driver, there were a few issues with the bus,bid delays on road.please thank driver.

Simone N.28 June 2018 | Timeliness: 4 | Staff: 5 | 

It was really easy to make a booking close to the time of departure. The bus driver was really fantastic. A good, comfortable & safe journey. Thanks!

Stella T.27 June 2018 | Timeliness: 5 | Staff: 5 | 

Short trip, comfortable seats, on time, the driver left me exactly at the spot in Calais that I needed, so I didn't have to walk a lot while carrying so many baggages.

Beth S.17 June 2018 | Timeliness: 5 | Staff: 3 | 

There was a strike of train and they didnt call me or wait for me for even 10 minutes

Anna O.8 June 2018 | Timeliness: 5 | Staff: 5 | 

Superb. Driver very helpful.

Svetoslav V.30 May 2018 | Timeliness: 5 | Staff: 5 | 

The bus arrived on time and the bus driver was very nice and helpful!

Joanne B.22 May 2018 | Timeliness: 5 | Staff: 5 | 

Good, cheap way to travel!

Augusto L.10 May 2018 | Timeliness: 4 | Staff: 5 | 

Other than we not understanding what he was saying, spotty WiFi, non working USB charger or lack of A/C it was awesome.

John S.16 April 2018 | Timeliness: 1 | Staff: 1 | 

Booked with isilines and went to bus stop as requested by them. The bus never turned up to collect me. I’d like a refund please. Absolute disgrace.

Veronique H.15 April 2018 | Timeliness: 5 | Staff: 5 | 

Very good. Très bien!

Veit Z.13 April 2018 | Timeliness: 4 | Staff: 4 | 

Good, ok. Bad smell within the bus (toilet).

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