Dirty windows preventing the opportunity to take photos of the amazing landscape. Surly staff that made no effort to speak English or communicate at all - nothing regarding stops (ie for how long - did we have time to use the toilet, buy a drink etc - had to work this out for ourselves) - nothing re food so we had all bought ourselves food, then they dragged out something for dinner after we had all eaten!
The bus arrived an hour late and we were stuck at the immigration offices going into chile and waiting to get out of chile. The delay meant that we then had to wait more than an hour for the right ferry. Arrived in Ushuaia after midnight. No way this journey could have arrived at 8:10pm, why not advertise a more realistic journey time? Drivers were helpful and friendly, not sure what else they could have done.
Terrible experience, the bus couldn't cross the ferry for the weather conditions, and didn't arrived in Ushuaia, so the bus company staff only said to come back 5 hours later to check what to do and left. Had a flight to catch at Rio Grande and couldn't wait, so had to find another bus to take me there. Problems like these happens, but the company should bê prepared and more professional about this situation.
Bus was late due to border crossing. Staff was friendly and professional and the bis was clean and comfortable. In fact, the bathroom on this particular bus was the cleanest I have encountered in South America of any bus.
The window at seat 29 of the bus was cracked and not properly maintained. As a result it rained inside and my clothes and seat got wet! What a disgrace for this price.. also I‘m sure this seat will get moldy due to the humidity.
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