Our bus into Puerto Montt was late so we missed the PM to Castro bus by 10 minutes. I tried to cancel my ticket 3 hours earlier but your web page for cancellation did not open. I am very upset that this happened and that your cancellation page did not work. Jon
Very disappointed with ETM. Tv screens didn't work. Not even the big ones. When I asked about them I was told not to complain as they never work... No food served on this long journey. Only biscuit and black sweet coffee for breakfast... Really?...
The only thing good about it is that seats where good and bus was on time.
I'll never use them again. And I'll be writing posts online to advise to avoid.
Horrible service for this price. We had better service and food served on short journeys with other companies.
No, there is no WiFi on ETM. No worries, you can use your time on the bus to catch up on some much-needed sleep! You can also download your favourite films, TV programmes and audiobooks or bring a good book.
No, there aren't any power outlets or USB plugs on ETM. If available, we recommend bringing a battery pack to keep your devices charged during longer bus rides. You can also bring a good book to pass the time during your trip.
Yes, ETM has a toilet on board. The toilet is located at the back of the bus or near the middle. Remember to bring hand sanitiser with you, as most buses do not have running water.
Yes, you will be able to enjoy food and drinks when travelling with ETM. When selecting your ETM departure on Busbud, you will be able to see if you will get snacks or a full meal.
No, you don't need a printed ticket when travelling with ETM. Simply show your ticket on your phone along with a valid photo ID to board the bus. You will receive your e-ticket by email when booking on Busbud.
Only Certified Service animals are allowed on ETM buses. Unfortunately, it is impossible to travel with a pet on the bus or in the hold of the bus with ETM.
When taking the bus with ETM, you will be able to enjoy Air conditioning, Standard seat, , , Toilet, , XL Seat. ETM offers a best-in-class experience to all travellers so you're sure to have a pleasant bus trip.
Why choose Busbud?
The Best Way To Book Bus and Train Tickets
Busbud is a bus and train search tool – we include ETM routes, schedules and prices in our searches along with many other train and bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your ETM ticket from us. Note that train tickets sell out, ETM and other operators generally charge a lot more for last-minute tickets or for tickets bought in person.