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Amenities on Cruz del Sur buses
Air conditioning
Toilet
Standard seat
XL Seat
Entertainment (No Wifi)
Snack
Cruz del Sur’s Coverage in Numbers
Daily Buses1822
Cities43
Countries3
Routes228
Cruz del Sur Bus classes
Premium
Pullman
Salón Cama
Semi Cama
Standard
Cruz del Sur User Reviews
4.1 out of 5 stars
User reviews from travelers who booked their tickets with Cruz del Sur
Ratings and Reviews (6823)
Comfortable journey as expected with Cruz del Sur, however bus was 30 minutes to get late arriving on a 3 hour journey
Great night bus experience.The seats were comfortable and clean, no blankets but temperature was good. The road and driving were smooth. Curtains between the seats for extra privacy. We felt safe. The bus left on time and arrived slightly early in Cusco.
+ Super-comfy reclining seats (airlines could learn a lot!), clean bus (including toilet), nice touch of a complementary snack bag for our overnight trip
- a minor quibble, but it would have been helpful to have the stops announced. The check in process was quite confusing for non-Spanish speakers.
Easy check in and boarding. We took a night bus and the seats were spacious and reclined to make a decent bed. The seat behind would not have much room if they did not recline.
Excellent check in. Very smooth. Bus on time. Seats very comfy. Had an excellent trip that went really quickly. The bag of food and water was well received as well.
Downstairs the heat was unbearable. Vents pushing in hot air made it impossible to sleep as far too hot. Luckily I was able to move upstairs as there was empty seats!
The bus was comfortable, had free digital entertainment, clean enough bathroom, privacy curtains, sufficient storage above the seats, but all this was overshadowed by an unbearably hot heater that made most of the ride insufferable.
We were sat at the back of the bus. The heat coming out from under the seat was outrageously hot and May have led to a malfunction. After a while I noticed fluid on the floor. This had come from a unit directly behind us and completely drenched our carry on bags, this included clothes, wallets, money, passports and camera equipment. I moved the bags up high to avoid any further damage. Once we left the bus, we noticed the leak had also gone into the hold and the bags were soaked meaning all our clothes were covered in this liquid. It was quite oily and it smelt awful. All clothes now need to be washed and my camera needs an inspection to make sure it isn’t damaged. I have filed a written complaint with the bus company and have been told to expect an answer within 15 days.
All good one issue. We look at email re trip and it says tickets on phone/device not allowed must have paper copy. We are English couple travelling in Chile. We have to leave our accommodation and go out in Temuco to find place to print our tickets. Very inconvenient. When we get on bus they are accepting tickets on phones! Very annoying!
The bus was cancelled because of the protests but we were not contacted by the bus company about this and instead we had to pay for taxis to to go to the bus station and leave there, we should have been emailed in advance. Also the bus company never offered an alternative. Other routes are available and smaller vehicles can get through road blocks, but they did not offer any other type of service and many people have been stuck. They were not helpful with any information either
No ventilation In the bus until 2-3:00 AM. First time in these buses. On the top we need to reserve in front (1,2,3 or 4) or in front of the stairs (otherwise not enough spaces).
It was a clean and comfortable bus, and well organized at both ends. But drivers stoped many times for no real reason and in Huaraz, didn’t seem to know where they were going, they kept going down one way streets in the wrong direction?
No, there is no WiFi on Cruz del Sur. No worries, you can use your time on the bus to catch up on some much-needed sleep! You can also download your favourite films, TV programmes and audiobooks or bring a good book.
No, there aren't any power outlets or USB plugs on Cruz del Sur. If available, we recommend bringing a battery pack to keep your devices charged during longer bus rides. You can also bring a good book to pass the time during your trip.
Yes, Cruz del Sur buses have a toilet on board. Toilets generally do not have running water, so we recommend bringing hand sanitiser. Remember to always hold the railing when going to the toilet in a moving vehicle.
Yes, Cruz del Sur offers food and drinks on board their buses. When booking Cruz del Sur ticket on Busbud, you will be able to see if snacks or a full meal will be offered for your desired departure.
Yes, a printed ticket is mandatory to board the bus with Cruz del Sur. We recommend printing your ticket before heading to the station, as not all stations offer printing machines. Remember to also bring with you a valid photo ID to board the bus.
Only Certified Service animals are allowed on Cruz del Sur buses. Unfortunately, your pets are not allowed on the bus or in the hold of the bus.
Cruz del Sur goes the extra distance to offer best-in-class services to all travellers. You will be able to enjoy Air conditioning, Standard seat, , , Toilet, , XL Seat on their buses.
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Cruz del Sur Popular Routes, Destinations and Stations