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User reviews from travelers who booked their tickets with Andesmar3.5 out of 5 stars
Overall it was a good experience. But the crew who helps to move the luggage from the bus asked me for money but not other passengers. I felt because I was a foreigner. This was not a good image for Chile.
Comfy bus, lovely food provided. Staff friendly and guided us where to go for the border crossing. Would reccomend
Had an amazing trip to Mendoza with Andesmar!
Staff on this bus, not friendly
Great staff! Good service. Loved the bingo!
Very comfortable trip and very scenic. The reason for the bus arriving late was mainly due to the border crossing taking 1.5 hours
Very nice overall.
Overall decent but poor toilet situation
Late leaving, four hours at the border and late arriving. Smelt of petroleum downstairs throughout. Not the best experience
Late, and we didn’t get food. We expected that seeing it was a 12 hour trip
No usb in the buses. Exept that- good drive
The staff wasn‘t very friendly. The Toilette was Dirty.
Nette bus. Douane duurde lang maar daar kan men ook niks aan doen. Neem wel zelf eten mee!
Snacks and simple lunch, plus drinks, are provided. Wifi is available on board, but no USB power supply.
The staff were fine although as we were sleeping at 1130pm they turned the lights on and threw snack boxes on our laps. The bus was filthy and the last stop at 8pm was announced, the women's bathrooms weren't working and we're absolutely disgusting. There were no options for food at the stop other than chips and sandwiches.
This is an outstanding company. Very professional, very comfortable.
Angenehme Fahrt. Wieder gerne
Three aro no stopa on the way to go to the toilet or test YouTube legs
Great comfort and value for money
The men request ‘TIP’ so hard and it make me uncomfortable
Great service while on the bus.
Not very much English spoken by the drivers. I didnt realise the importance of saving then presenting baggage ticket at the end of the journey - but i do now. All in all I was very happy with the service and the bus,including the toilet, was nice and clean.
It was a very good trip with helpful stuff.
I was quite disappointed with the bus after hearing good reviews. The staff struggled to regulate the temperature so it swung between roasting hot and freezing cold. They couldn’t get the sound working on the TV so watching the films wasn’t great. When I asked for subtitles they added them in Chinese. Were given lots of food but it was mostly inedible. Chairs were comfortable and we arrived on time but they were the only positives.
Despite the delay on departure and arrival , the rude was Smooth and the snacks where nice and fresh!!
Everything went so well! It was easy and safe! Really recommend!!
Over 19 hour journey only fed with dry biscuits 2 cakes and black coffee. No water on bus. Wc not always clean and with toilet paper. Cama seats not as expected. No wi fi. No tv. No stop to buy food. Supposedly the best company but had better on shorter journeys.
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