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Eucatur Phone number: 0800 69 0800

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About Eucatur buses

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Amenities on Eucatur buses

Air Conditioning
Average Seat
XL Seat
Lie-flat Seat or Bed

Eucatur’s Coverage in Numbers

  • Daily Buses1,169
  • Cities185
  • Countries1
  • Routes1,257

Eucatur Bus classes

  • Convencional
  • Convencional
  • Leito-Cama
  • Executivo
  • Semi Leito
  • Leito

Eucatur User Reviews

User reviews from travelers who booked their tickets with Eucatur

3.6 out of 5 stars

Ratings and Reviews (159)

Thuc Nhi N.1 November 2018 | Timeliness: 5 | Staff: 4 | 

Staff who checked us in was very friendly. Seats were really comfortable. They provided water, a pillow and a blanket which was good. We arrived an hour earlier which was perfect.

Suzanna B.27 October 2018 | Timeliness: 2 | Staff: 3 | 

Driving felt like I was seconds from death at any given moment!!

Daan S.1 September 2018 | 

There was a delay of 3 hours. And not a word from the staff.

Denise V.25 August 2018 | Timeliness: 1 | Staff: 3 | 

After two hours of bus we needed to transfer and wait for about two hours on a busstation. Nobody told us, they said it was a direct bus. Also we did choose this, more expensive, bus because we wanted to sit in front. After the transfer they wanted to put us at seat 24... we really did not like the way of communication!

Susanne M.26 July 2018 | Timeliness: 4 | Staff: 3 | 

Nobody of the staff speaks english for a quite touristic route, that’s a pitty. Overall good and Comfy

Jerome P.12 June 2018 | Timeliness: 3 | Staff: 5 | 

Comfortable and good staff

Katie B.30 May 2018 | Timeliness: 3 | Staff: 2 | 

The disruption due to the protests obviously changed schedules which I appreciate but there was no communication from the company. We went to the station the day before our trip & were told to come at 4 and we would leave 4:45, not 6pm. Seemed odd as no email had been sent to tell us this. Then when we turned up at 4, we were told we would definitely leave at 6. Then we stopped at a station at 9pm and the staff had no idea what was going on. One man checked our ticket 8 times before declaring we would switch bus, two other people said we stayed on the current bus. Eventually we were told to get back into the original bus. It was ridiculous that they couldn’t all agree where the two of us were supposed to go. Eventually arrived, obviously quite late. Coach was basic coach. Not like other night buses. No working USB points and no hot water or snacks.

Luis Alfredo G.8 May 2018 | Timeliness: 3 | Staff: 3 | 

We had a little problem with USB damaged connection that did not allow carge my smarthphone, and the wi-fi connection was without internet services in all travel.

Benjamin T.21 April 2018 | Timeliness: 1 | Staff: 4 | 

The air con on the bus didn’t work for 6 hours (although they did fix it)

Martin G.5 April 2018 | Timeliness: 4 | Staff: 5 | 

Great service. The air conditioning was little to cold for me.

Eleni B.17 March 2018 | Timeliness: 2 | Staff: 2 | 

Big trip,no smth to eat or drink,not even water! On my trip from chuy to floripa that was a lot of hours with another company also they gave us a blanket,also the wifi was not working!!!!

Jose C.16 March 2018 | Timeliness: 5 | Staff: 5 | 

Excelente empresa de transporte, todo corrio con normalidad y confort.

Verena A.10 March 2018 | Timeliness: 1 | Staff: 3 | 

Bus arrived 3 hours too late, I lost my next bus. At night they sayed that we will have a break of 30 minutes, went away with the bus and came back 1:20 hs later.

Tanja B.25 February 2018 | Timeliness: 3 | Staff: 4 | 

The trip was terrible. The airconditioning was nog working and it was super hot.

Ryan A.8 February 2018 | Timeliness: 1 | Staff: 3 | 

They did not honour my sleeping bed ticket, and arrived 3 hours late.

Daniel T.17 January 2018 | Timeliness: 1 | Staff: 2 | 

The bus took an unnecessary 1,5h break after 1h of driving which delayed the bus so much I couldnt catch the next one. Very frustrating!

Kha Chuc L.10 January 2018 | Timeliness: 2 | Staff: 4 | 

The arrival time was 3 hours later than the expected arrival time.

Per R.6 January 2018 | Timeliness: 4 | Staff: 4 | 

Very nice bus, slept as a saint

Nam Kwan K.21 November 2017 | Timeliness: 2 | Staff: 2 | 

4 hours of delay... even if considering here is Brazil. 4 hours of delay is too much..

Benjy M.9 November 2017 | Timeliness: 5 | Staff: 4 | 

The seats are very comfortable.

Karolina Lovisa Iréne A.24 October 2017 | Timeliness: 1 | Staff: 3 | 

2 hours late without explanation

Irfan Y.10 October 2017 | Timeliness: 1 | 

Water dripping and/or leaking from the roof has caused me discomfort during my journey to Florianopolis.

Marcelo V.5 October 2017 | Timeliness: 3 | Staff: 3 | 

My bus was supposed to leave at 6;10 am. Eucatur office opened at 6:00 but the attendant was there before and was not interested in helping me a few minutes ahead of time. I would have missed the bus but it was almost an hour late, so I was saved by the delay, however I missed my next bus because it arrived late. Overall, the trip went well except for these two things, but I would travel with Eucatur again

Timothy A.18 September 2017 | Timeliness: 4 | Staff: 5 | 

Totally excellent

Giacomo G.20 July 2017 | Timeliness: 5 | Staff: 4 | 

Seats were comfortable

Maria B.4 July 2017 | Timeliness: 5 | Staff: 4 | 

No funciona usb para carga de celular.

John L.19 June 2017 | Timeliness: 5 | Staff: 5 | 

A light meal would have been welcome

Ethan S.27 April 2017 | Timeliness: 1 | Staff: 2 | 

Bus left station two hours late, stopped immediately and unnecessarily for lunch. Ac dripped water and only functioned intermittently. Bus blew a tire in the middle of the night. Ac stopped working. Slowly the bus engine also stopped working, could not get it started. Instead of calling another bus, we sat waiting for hours for a mechanic, only 80km away from a major city. I had to hitch a ride from a different bus company, buy a different ticket to my final destination, miss two meetings and reschedule a third, as well as arguing to change my return ticket

Vladimir K.25 March 2017 | Timeliness: 5 | Staff: 5 | 

Tnanks. Very nice.

Vincenzzo M.12 March 2017 | Timeliness: 2 | Staff: 4 | 

Bus broke down two hours into the journey

Eucatur Popular Routes, Destinations and Stations

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