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Eucatur phone number: +550800690800
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Amenities on Eucatur buses
Lie-flat Seat or Bed
Wifi + Entertainment
Eucatur’s Coverage in Numbers
Eucatur Bus classes
Eucatur User Reviews
3.8 out of 5 stars
User reviews from travelers who booked their tickets with Eucatur
Ratings and Reviews (30)
Very comfortable seats.
As the only foreigner on the coach, the drivers looked after me very well.
We got a bus from São Paulo to Curitiba, the bus left late so arrived 30 minutes late. It was hard to find the company in São Paulo station to print the tickets as eucatur was under a different name and this was not obvious.
We had to wait for the bus, who was late. En then after a 10 min. Drive we had to stop so they would clean the bus. So in other words we had to waite another 45 mins. But from then was everything perfect.
In Foz we got on a nice Executivo bus that was new and comfortable. Staff were organised and check in went smoothly. But we stopped for our dinner break and without telling anyone on the bus they switched buses. Our carryons were taken off but not our waters or other small items. We complained and they finally checked the old bus again. The replacement bus was much older and less spacious.
The change of buses was chaotic. We were told that the new bus that arrived was ours. And then told that it wasn’t. Only to find out that it was infact our bus. The bathroom on the second bus was filthy and unusable.
The disruption due to the protests obviously changed schedules which I appreciate but there was no communication from the company. We went to the station the day before our trip & were told to come at 4 and we would leave 4:45, not 6pm. Seemed odd as no email had been sent to tell us this. Then when we turned up at 4, we were told we would definitely leave at 6. Then we stopped at a station at 9pm and the staff had no idea what was going on. One man checked our ticket 8 times before declaring we would switch bus, two other people said we stayed on the current bus. Eventually we were told to get back into the original bus. It was ridiculous that they couldn’t all agree where the two of us were supposed to go. Eventually arrived, obviously quite late. Coach was basic coach. Not like other night buses. No working USB points and no hot water or snacks.
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