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User reviews from travelers who booked their tickets with Eucatur3.6 out of 5 stars
Staff who checked us in was very friendly. Seats were really comfortable. They provided water, a pillow and a blanket which was good. We arrived an hour earlier which was perfect.
Driving felt like I was seconds from death at any given moment!!
After two hours of bus we needed to transfer and wait for about two hours on a busstation. Nobody told us, they said it was a direct bus. Also we did choose this, more expensive, bus because we wanted to sit in front. After the transfer they wanted to put us at seat 24... we really did not like the way of communication!
Nobody of the staff speaks english for a quite touristic route, that’s a pitty. Overall good and Comfy
Comfortable and good staff
The disruption due to the protests obviously changed schedules which I appreciate but there was no communication from the company. We went to the station the day before our trip & were told to come at 4 and we would leave 4:45, not 6pm. Seemed odd as no email had been sent to tell us this. Then when we turned up at 4, we were told we would definitely leave at 6. Then we stopped at a station at 9pm and the staff had no idea what was going on. One man checked our ticket 8 times before declaring we would switch bus, two other people said we stayed on the current bus. Eventually we were told to get back into the original bus. It was ridiculous that they couldn’t all agree where the two of us were supposed to go. Eventually arrived, obviously quite late. Coach was basic coach. Not like other night buses. No working USB points and no hot water or snacks.
The air con on the bus didn’t work for 6 hours (although they did fix it)
Great service. The air conditioning was little to cold for me.
Big trip,no smth to eat or drink,not even water! On my trip from chuy to floripa that was a lot of hours with another company also they gave us a blanket,also the wifi was not working!!!!
Bus arrived 3 hours too late, I lost my next bus. At night they sayed that we will have a break of 30 minutes, went away with the bus and came back 1:20 hs later.
They did not honour my sleeping bed ticket, and arrived 3 hours late.
The bus took an unnecessary 1,5h break after 1h of driving which delayed the bus so much I couldnt catch the next one. Very frustrating!
The arrival time was 3 hours later than the expected arrival time.
Very nice bus, slept as a saint
4 hours of delay... even if considering here is Brazil. 4 hours of delay is too much..
The seats are very comfortable.
2 hours late without explanation
Water dripping and/or leaking from the roof has caused me discomfort during my journey to Florianopolis.
My bus was supposed to leave at 6;10 am. Eucatur office opened at 6:00 but the attendant was there before and was not interested in helping me a few minutes ahead of time. I would have missed the bus but it was almost an hour late, so I was saved by the delay, however I missed my next bus because it arrived late. Overall, the trip went well except for these two things, but I would travel with Eucatur again
Seats were comfortable
No funciona usb para carga de celular.
A light meal would have been welcome
Bus left station two hours late, stopped immediately and unnecessarily for lunch. Ac dripped water and only functioned intermittently. Bus blew a tire in the middle of the night. Ac stopped working. Slowly the bus engine also stopped working, could not get it started. Instead of calling another bus, we sat waiting for hours for a mechanic, only 80km away from a major city. I had to hitch a ride from a different bus company, buy a different ticket to my final destination, miss two meetings and reschedule a third, as well as arguing to change my return ticket
Tnanks. Very nice.
Bus broke down two hours into the journey
Explanation in the bus would be great if it is done in english as well.
Bus was late to arrive due to really bad traffic. That couldn't be helped. Everything was great.
The air conditioning above my seat was leaking.
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