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RENEX User Reviews
4.1 out of 5 stars
User reviews from travelers who booked their tickets with RENEX
Ratings and Reviews (30)
Bus was very clean and comfortable. The driver used safe driving measures to get us to our destination safe and on time.
The AC on the bus wasn’t working which really ruined most of the ride. The bus felt like a sauna and it was hard to rest or relax. Near the end of the trip the bus driver ended up opening the window which helped a little but overall not the greatest experience.
Driver was very good driver But could have announced how to get on Wi-Fi and more importantly that passengers will need an Euro to access the toilet. Unfortunately the streets in the lower end of the Algarve have speed bumps and lots of round abouts that made me sick. Who picked out the route??Stick to the main highways for efficiency
The bus driver was very impatient with me for not understanding his portuguese instructions. He told me to put my bag in the hold but I was trying to explain I needed to keep my medicines with me and take them out first. I had to skip my medicines because he said the police would not allow it.
The bus driver left me at a stop in Fatima and I ended up losing my backpack because of that... He didn't specify the time he would stop and left without making sure everyone in the bus was back! Really bad
We rode on a trip from Lagos Portugal to Lisbon. The first thing the bus driver said to us in a very rude way as if we were naughty school children that we couldn't eat on the bus. I mean come on for four hours! Not even a few almonds? Also, it was about 14 degrees celcius outside, the driver turned on the air conditioning and we were freezing the whole time. Overall it was an unfriendly experience and I wouldn't recommend that company.
We liked the service, comfortable and very efficient and helpful. Just wondering why there is an option of using the express service using A22. We don’t mind paying more if we can avoid winding one lane road in the Algarve.
Overall very good. I was a bit disappointed I had to pay extra 10 euros to change time. My bus was 3 hours late so I missed the 1:30pm bus to Albuferia . I had thought it was free to just change tickets. Maybe I had got this wrong.
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