They cancelled the bus, and didn't inform me. They put me on another bus from Etap bus company, which arrived 25 minutes late - instead of 22:50h it was 23:15, and I barely caught my next bus at 23:30h at another bus station. The driver was very friendly and did his best, but his schedule was too tight.

Although the e-mail with the ticket says that we can use this mobile ticket, the bus staff told me that I needed to print it out. I could do so at the bus terminal and the bus maybe waited for me.

I booked a ticket to the airport but I was informed (only because I asked) that there weren't enough people for the bus to finish the route at the airport so they bumped me at the central bus station from where I had to spend the same amount of money I paid for this bus for a taxi to get me to the airport...

Good service

Everything was excellent

It was fine, although the location of pick up was wrong so it should be changed from Panthéon between BSG and Panthéon to the area behind Panthéon

Driver of the highest class! Very friendly! Great service!

great but no phone chargers on bus

I wasn’t able to communicate with the bus driver nor with the others who work for the company. They didn’t speak English at all. This is not possible.

Very good

Good very good

Seats were not comfortable and spoiled. Some people were sleeping on bus floor at night. No charging points.

The bus was 5 hours delayed and the address of the stop was wrong then I missed the bus and I had to pay for a new one

Τhe problem was that we received an email last minute that changed the hour and the place of departure. We were lucky that we saw the email but course we had more than hour delay

The bus arrived 1 hour late and the driver was having bad attitude towards the passengers. Previous time also was the bus cancelled. I don't trust this company anymore.

Everything seemed to go fine . We got on and 2 and a bit hours we got off . That's all I really want in a bus company .

Everything is nice but only problem with toilet. Toilet was not working and closed. But thanks that both drivers they stopped at 1 shop and we felt relaxed.

It was hard to communicate, bus driver did not speak english or spanish

I have given two stars for the staff as the woman who checked our tickets was very offhand. She seemed angry that our tickets were on a mobile device and not a paper copy. I couldn't understand what she was saying as she spoke Bulgarian, but she made it very clear that she was put out. The bus trip itself was ok.

Very comfortable ride very enjoyable people

The bus was on time, clean and operator friendly. I was a little hesitate on taking the bus, but was pleasantly surprised. The stops were well placed and enough time to use the restroom, stretch the legs and get a snack.

Good SERVICE with breaks every 2 hours. Value for money.

Overall satisfied but late departure and no WIFI

More place for legs

Very aggressive and unhelpful staff