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Union Ivkoni phone number: +359888838838
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Union Ivkoni User Reviews
2.6 out of 5 stars
User reviews from travelers who booked their tickets with Union Ivkoni
Ratings and Reviews (30)
Good service but other passengers shouldn`t be allowed drink too much at designated stops - resulting in them requesting roadside stops to urinate!
The communication for the whole trip was horrible. The tickets we had said the Zagreb central bus station, but the bus actually left from a street CLOSE to the bus station. We nearly missed the bus due to this error on the tickets. The staff would not allow us to use the bathroom “because of covid” even though they weren’t requiring the use of masks. They did not clean the bus because it was littered with empty bottles and cracker crumbs on the seats when we arrived. I have taken many night buses, and this was truly my worst experience.
Absolutely terrible. A 7 hour delay in Dover, as the company did not book the tickets, and as a result, got the times wrong. The drivers were chain smoking all day and night, which is illegal. We arrived at 2 in the morning in Sofia instead of 9 in the evening. This has made it very dangerous.
The bus was 20 minutes late and we were beginning to wonder if we were scammed! When the driver arrived, he just pointed several times to the back of the bus for us to place our luggage then insisted he take our passports at the customs check point between France and England! When we asked him back for it after worrying that over an hour had passed, he kept it and yelled "It's not for me!". He drove recklessly, yelled at passengers on the bus and the entire thing was a terribly uncomfortable experience.
It was the worst choice I ever made with a bus travel. It was 4,5 hour delayed at arrival to Verona and 7 hours late when arrived to Ljubljana. The timetable is a mere mislead. The staff on phone was helpful, but the drivers were rude.
The bus was falling apart. Seatbelts didnt work. Never felt so much bumps and shaking in a vechile before. For the first hour felt i was gonna die in an accident. The staff didnt speak english but was nice at least
The outward journey was 1 1/2 hours late. The return was on time. Nearly missed the return trying to return a call to U.I., long story haha, but managed to get on the bus at a red traffic light 400 meters from the bus station. Fares are good.
The bus never arrived. After more than 1 hour waiting at the bus stations I just wasted 12 euros and had to take the train. I'm still waiting for the customer service of this company to reply to my emails.
The bus told us 5 min before departure it would be an hour late. It was two hours late, we missed the ferry and instead of taking the next ferry we waited another two hours at the port in the bus while the driver smoked cigarettes inside. No one wore a mask, information was not shared with us, no wifi and one bathroom break when the passengers begged to stop
This is the most disgusting company. The staff is rude and they was not leaving us to have a break even for toilet. There was old people with health problems and not having food to take them medication. The toilet in the bus was not available and they take plenty of passenger in this time of COVID-19. Also we was more than 5 hours late because of 2 passengers. The one
Even though the bus had air conditioner and good seats, it was overcrowded. Without windows it was though to breathe well, we were 60 people. The drivers were rude, and wouldn’t respect the four hours drive - break. They would drive for more than seven hours without stopping, and when we were asking about the toilet, they would shout at us. I didn’t enjoy it at all
Hi. The bus had a technical problem near the border between Slovenia and Italy. It had already a 6 hours late due to the traffic borders. Than we had to wait for 7!hours for someone to come and repair it. I was supposed to be at Nice airport Terminal 2 at 11 am. My flight is at 8.20 pm.
We are still in Italy and I really don’t know whether my PCR will be available for next possible flight to Bastia. I need to have air ticket reimbursed and eventually the new PCR, if I would have to do one. Plus it is my holiday and I am loosing time of it.
I understand that the bus can be late even though five and half hours is a bit much.
But what i am definitely not okay with was not following recommended measures against COVID-19 and overcrowding the bus. Failing to notice the passengers that the bus is not entering the bus station but rather picking them up behind it was also very unprofessional.
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