According to customer reviews, there have been several negative experiences with the bus service. Customers complain about broken seats that rock with every movement of the bus. Additionally, there are reports of delays up to three hours and poor communication from staff. The most concerning issue mentioned is the condition of the toilet, which was described as disgusting and smelly due to not being cleaned before trips. These problems have led some customers to recommend booking with another company instead.
Greyhound Lines, Inc. New York City Baltimore recent customer reviews
The staff failed to make any announcement about the 2:45 AM departure, and misled passengers by referring only to a delayed 1:05 AM bus.
I was at the correct gate the entire time. There were no updates, no signage, and no effort to inform us.
Later, the staff falsely claimed I “didn’t listen,” which is not only inaccurate, but also deeply unprofessional.
As someone for whom English is a second language, this type of behavior can be interpreted as discriminatory and unjust.
Requested refund but they repeating it's not refundable ticket.
1 out of 5 stars
香織 高.
The bus was overbooked, and we got put out the Penn bus station in the cold we had to wait outside for 2 hours.
2 out of 5 stars
Bre Da E.
Terrible experience. 3 hour delay and poor communication to passengers. Book with anyone else.
Users have noted that the service is generally punctual, which they appreciate. However, there are concerns about unclear information at the Baltimore bus station and a lack of clarity regarding trip duration and stops. Providing clearer details on these aspects could enhance user satisfaction further while maintaining their positive impression of timeliness.
Peter Pan New York City Baltimore recent customer reviews
Its a a good trip. It was prompt; good wifi; reached on time, driver was courteous, drive was smooth
5 out of 5 stars
Sekou M.
I wasn't aware that the trip would be so long I wasn't clear that there were going to be those many stop that trip should've been label better.
3 out of 5 stars
Rashonell M.
The hosts helped me with getting my ticket because I couldn’t retrieve from my phone.
First diver was amazing
Users generally appreciate the friendly and helpful staff, as well as the clean buses with functional restrooms. However, some reviews mention that buses occasionally leave late due to efforts to fill seats or side deals allowing extra passengers. Additionally, there are reports of noisy rides from older buses and non-functional outlets needing attention.
FlixBus New York City Baltimore recent customer reviews
Overall experience was nice until when the bus arrived to the station. The driver did not make any announcements nor open the door so I almost missed my stop! I would have to stay on for another 2 hours until the next stop in DC!
1 out of 5 stars
S L.
Service was alway kool
The driver does his thing
Gets us their on time
Often your outlets don't work
Needs fixing
4 out of 5 stars
Olufemi A.
Good
But your allowing extra people because of side deals,then that person is a problem because they're smoker,creating an unhealthy environment
According to customer reviews, the trip was excellent with everything running smoothly and on time. The bus provided a high level of comfort, and customers appreciated the friendly and accommodating bus driver. However, some passengers suggested that it would be better to drop off passengers in a safer area of Baltimore instead of what felt like the middle of nowhere.
OurBus New York City Baltimore recent customer reviews
Our trip was really excellent. Everything was on time and there were very few hiccups. The bus was extremely comfortable and I really liked our bus driver. He was friendly, thoughtful, and accomodating.
5 out of 5 stars
Jacob K.
It might be a better experience to drop off passengers in a safer area of Baltimore, e.g. A train station. It felt as if we were dropped off in the middle of nowhere.
5 out of 5 stars
Malgorzata M.
We were so delighted with our driver and trip from NYC to Baltimore city. The bus was clean, quiet, and on time!
Frequently asked questions about travelling from New York City to Baltimore by bus
How much does a bus ticket from Times Square to Baltimore cost?
The bus ticket price from Times Square to Baltimore starts at R 504. The best way to find cheap bus tickets from Times Square to Baltimore is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Times Square to Baltimore?
The average travel time between Times Square and Baltimore is around , although the fastest bus will take about 2h 55m. This is the time it takes to travel the 273 km that separates the two cities.
How many daily bus connections are there between Times Square and Baltimore?
The number of buses from Times Square to Baltimore can differ depending on the day of the week. On average, there are 17 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Times Square to Baltimore by comparing and selecting the bus that fits your travel style and budget on Busbud.
Which bus companies travel from Times Square to Baltimore?
When taking the bus from Times Square to Baltimore, you can travel comfortably and safely with Greyhound, Peter Pan, FlixBus.
What are the departure and arrival stations when taking the bus from Times Square to Baltimore?
Buses travelling between Times Square and Baltimore leave from New York Port Authority or Midtown - W 42nd St and arrive at Penn Station, Baltimore Airport, Baltimore Downtown Bus Station.
Where are the popular stops in Times Square and Baltimore?
