The bus was scheduled to leave at 09.00 but when collecting tickets at 08.15 we were told that it would be 09.30. It left promptly at 09.30. A 2 hour delay passing through border control, Argentina, meant we didn't arrive in Mendoza until 17.00.
Very good drivers but no one could explain in English anything about the journey. We have to accept that languages are not our strong point but a printed note would have helped.
Fantastic scenery, wouldn't wanted to have missed it.
The bus trip was stunning and the staff were very helpful - even without much english. Bus was comfortable and the driver was safe.
It was very good. The only thing was that the drivers were smoking and the front area is not well sealed so the smoke came into the passenger area.
The bus was comfortable, but more information for non Spanish speakers is needed. For instance, we did not know we changed buses half way through the journey. Why say the bus arrives at 2.30pm, when there is a three hour wait for customs at the border which is bound to make it late. Produce a multilingual leaflet with all information on it please!
Janette G.January 4, 2020
Beautiful route, staff attempted to be helpful, multiple random unplanned ( Patrons requesting weird stops not on route ) stops causing us to be 2 hours late!
Lindsey B.December 10, 2019
The bus and the driver were 5 stars. However we are traveling with limited access to internet we did not know about the riots. The staff in the ticket office in Mendoza should have informed us off of the riots in Valparaiso. The bus didn’t even get to Valparaiso due to riots
Great bus service but ran over time
Anthony P.October 7, 2019
Shamsher S.February 20, 2018
Bus left 30 minutes late, but it was no problem , bus driver seemed nice , unfortunately for us we spoke no Spanish so was hard to understand the directions the were giving us . Maybe a tape in different languages would be benificial.
Donna S.February 18, 2018
The movie shown was horrific and loud. We could not see much of it from our seats but the sounds were horrible.
Margaret B.February 16, 2018
Bus was 3 hours later than expected to arrive to mendoza. Seats were confortable, luggage was well managed by the staff and tagged. Lunch was tiny considering the long journey
We arrived 4 (!) hours later than planned, which on a 7 hour journey is quite impressive.
Katinka V.February 3, 2018
My trip with Ahumada Internacional was one of the best bus trips I have taken anywhere in the world! The staff was so kind and thoughtful, went out of their way to make sure I knew what was going on (Spanish is not my first language), and the bus itself was quite comfortable. Absolutely will use Ahumada Internacional again.
Elizabeth M.January 28, 2018
The trip was beautiful, the bus comfortable, customs easier than I expected
Ronald G.January 21, 2018
Very good. With WiFi will be excellent
Alvaro L.January 17, 2018
Snack should be served later.
A route map should be available!
Good service, just a bit of lack of communication especially at the custom control.
Glenda G.January 10, 2018
Arrived nearly 2 hours late but maybe border crossing slow.
Never waited so long at a border
Mauritius B.January 5, 2018
Bus on time, comfortable
Nicolas W.January 4, 2018
Really nice and helpful staff, helped us with getting a cab once we got to our destination. Everything on time. Great service.
Very efficient service with friendly drivers. We were less impressed, however, that the drivers seemed to be smoking and looking at mobile phones during the journey.
Michael S.December 31, 2017
The staff member wrote 63 A75 700 on my ticket and pointed to 63. What he actually meant was that I should look at all the buses arriving ranging from lanes 63 to 75. This was not made clear to me and I therefore missed my bus.
Grace C.December 23, 2017
We arrived in Mendoza close to 5hrs after the ticket stated!
Bianca E.December 22, 2017
Claudia M.December 15, 2017
On time. Bit durty tho
Leticia C.December 14, 2017
All was good, except for the toilet, which was gross! It didnt flush completely, so there was faeces and puke in the toilet, and also no paper!
Stine Janson G.December 12, 2017
The receipt email told us the wrong bus terminal which caused a lot if stress. We almost missed the bus. The staff were a bit incompetent and we arrive over 1 hour late
Gemma S.December 10, 2017
Took 11 hours and not 7 as told