Bus from Santiago, CL to Mendoza, AR: Tickets & Schedules

The bus was comfortable and left on time. The reason I didn't give 5 stars is because we were in the waiting room and no one came to call us for the bus. When we bought the ticket we were not told which terminal to wait at. So we were the last to board. Also, take your own toilet paper!

The service was excellent from everyone at Ahumada. The bus was very clean, and not very busy. The bus staff helped with the border crossing. Excellent.

This was the worst bus journey of my life. Simple as that. Sweaty bus with no space to recline or for your arms to relax. Journey that took 17 hours which was supposed to take maximum 8 hours. Spend an extra 20 dollars and fly instead

First of all, Terminal del Sur is perfectly safe. Just use common sense. The only challenge I had was locating the CATA booth to get my passport checked and ticket stamped. From thereon it was easy. The bus assistant was great and guided us through every step. Amazing trip over the Andes Mountains :)

It was a lovely clean bus. The driver was excellent. Immigration took a while but as to be expected, arrived an hour late due to this. Overall a great and reliable experience

Very good service during the trip, giving us the feeling of being well taken care of, especially through the customs on the border between Chile and Argentina. And the bus arrived on time in Mendoza - wonderful! A little difficult to find CATA Internacional at the bus station in Santiago and understand the check-in procedure, but once we found it, the staff was very service minded.

My first trip to Mendoza with my husband, I bought second floor panoramic views, when we arrived at the terminal, they told me that our seats were 10,11 button floor!!! To make it worth! We were just behind the motor. I got sick with the noise, this supposed to be our last trip, my husband was diagnosed with dementia!! How sad he couldn't enjoy the views of Argentina and Chile. Totally disappointing.

I liked the comfortable seats and that the bus left close to scheduled departure time

The bus left only a few minutes later than expected and arrived about ten minutes late as a result of delays at the border. The bus itself was very comfortable and the staff were friendly and helpful.

Departure was put back by half an hour and even then the bus did not leave on time. I reserved a numbered seat. In this bus the seats were not numbered so it was a free for all

The bus was over an hour late leaving with no reason, it had no bathroom, there were no bathroom stops. I appreciate the border stop can be better unpredictable, but it felt like we waited for too long after we were through passport control. We arrived in Mendoza about two hours late

Se canceló mi viaje por cierre del paso fronterizo y no me están ayudando a resolver mi problema

The bus wasn't there!! We were at the bus station at the time on the ticket. But the bus wasn't there, nether the company was open! There wasnt antes phone number to contact. We had to buy another ticket with other company

Bus was good, as was the food and drink they kindly provided. They were very helpful at the boarder from Chile to Argentina. Only thing is that the buses don't actually say Coitram so was a little hard to find!

The trip itself was fine. I had read some reviews before and thought the worst but the bus was as good as I remember the last time I was in South America 20 years earlier. I had trouble finding the bus company's ticket window going from Santiago de Chile to Mendoza because of all the names on the ticket but in the end it was Andesmar and the drivers were professional, the bus was clean and the view from the Andes, great. I'd recommend Andesmar. No movies shown and they over used the air conditioner but phone chargers worked.

I was a bit disappointed with the bus trip from Santiago to Mendoza. The boarding was not well communicated, and their was no indication we actually had to present ourselves to the Andesmar counter first, as all our booking info showed Tramat. Much better instructions about the boarding is really needed. The terminal itself is pretty crowded and this can make it stressful. We had the downstairs premium seats and these were comfortable. The ticket indicated TV and A/C were available. Not that I wanted it, but TV wasn't available, and the A/C only seemed to work part of the time. It got up to 28°C inside for the middle 2 hours of the trip. 2 hour immigration stop not much fun, but not the bus's fault. Didn't enjoy being hassled for tips numerous times on the trip, and also pretty disappointed to see the driver/attendant throwing their rubbish out the window as we were driving. The scenery was good, but I would definitely fly next time.

Loved the comfort of the bus. Email could have been more helpful by telling us we needed to check in to get physical tickets from the Andemar kiosk before travelling.