The bus didn’t come after more than 8 hours and we tried every contact and nothing was helpful.
overall very good
Edmund Kerr J.February 28, 2021
Seats provided no leg room even for short people. Tall people were in total cramp. Much worse than any airline.
Evelyn T.October 11, 2019
Bus is terrible. No place for legs so there is no comfortible position to sit or sleep on the night drive. Air condition was bad. I had very bad experiance
Mindaugas J.August 28, 2019
The driver didn't give us any information when he stopped. None was needed on the road, but when we were at the border, it would have been nice to know what was going on. We were there for 6 hours and 40 minutes. Then, right after the last border check, we stopped for a smoking break! Ridiculous!
Bus was ok, but be aware that the bus does not leave Odessa from the point indicated on the reservation.
Rodrigo D.August 19, 2019
Not too crowded and a better vehicle than a ‘normal’ Ukrainian coach/bus.
Anthony W.August 15, 2019
When I bought my ticket for a bus with AC (maybe the driver don't want turn it on), also they sell it with toilet ( any toilet in the bus or stop to go toilet 6h trip?), the driver didn't bring us to the final destination (Central Station) it was the worst part, without any explanation about it or orientation where we were, he just took out our luggages of the bus. Unbelievable!
Joyce Kelly N.August 13, 2019
The bus was waiting on different address and the bus company did not inform us. It was around 5 am and so difficult to find the bus. Also, it was so hot and AC was not working. It was a small bus and we had to go with this bus around 6 hours. There was no seatbelt on the backseats of the bus. Terrible experience! I want to get back my money!
Erkan Can Ç.August 12, 2019
Over crowded bus. More pasagers than seats.
Driver was driven very dangerous.
When I booked the tickets I had the impression that the bus had a wc and air conditioning. It did not have a wc and the air conditioning was turned on only for the first hours. The last 5h it was so hot that I had to lie down on the floor near the exit to survive. The rest of the passengers had to sit in their seats and sweat like pigs. In addition the trip could have been better if all seats had a reading light (that works) and that the music would not be turned on all night.
The personnel was very kind and professional
Everything good, but was long difficult on the border, we didn’t move 2,5 hours
Sun roof was broken. There was plastic layer over it, not actual glass. No conditioner either so it was roasting. In the middle of the ride, driver took the plastic off but then an hour later it started pouring rain inside. Nowhere to hide. Few passengers got wet. One guy was sitting on the floor, no seats left for him and also many others in Odessa who wanted to buy a ticket on the spot.
Very unprofessional staff. The seat I reserved was not granted. The driver assigned another seat at random for us. Rude, very rude staff!
No English information was available. The bus was old.
It was very dirty bed smell and small sets no ac it was so hot inside the bus
Hujatullah H.July 5, 2019
Terrible service, bus broke on the road and we had to wait for a new one for six hours. The bus that came to pick us up was very small, hot and dirty. No apologies or explanations on the case. Very disappointed and will never use this service again
There was no toilet in bus and when I booked my seat that time was promised that bus is having ac and toilet
Also I booked seat no.4 but I got printout ticket itinerary showing seat no.3
Balesh Singh C.June 1, 2019
My bus was in an accident, it never arrived to my destination
Sergio R.February 21, 2019
Excellent and safety
Chi Nam C.October 12, 2018
Totally unprofessional, nobody answered my phone calls. They are wasn't there for more than 2 hours
Igor K.September 17, 2018
1. delayed about 2hours, 1 hour 45min 2. I was left in the toilet on the way because I was the last one go to toilet.
3. My luggage was with the bus ,driver
4. I was lucky met a lady, whose boss let her help me to chase the bus, he arranged the bus stopped to wait for me.
Old bus, no air conditioning
This is the worst bus line I've ever known. IT'S SHOCKING how bad it was.
Jamie Lee B.July 29, 2018
bus station is too far away from metro