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KCTI User Reviews
The bus ride received mixed reviews regarding the temperature inside, with some passengers feeling cold and wishing for more warmth. Some mentioned issues with charging stations and unstable internet connection. However, many appreciated the helpful drivers despite delays in departure times. Overall, it was considered a safe journey by most passengers.
The bus arrival was a little late due to an accident close to the pickup place, but everyone involved was okay thank god. The cup holders were a little dirty so I did bring my own cleaning wipes and wiped down my space. though the bus could have used a better cleaning the staff was excellent. The dude driving the bus for me and my brother was very nice and patient when I was rummaging through my bag for our tickets, he was nice when we talked whenever we did a pit stop break. The bus was 20 minutes late but I think this was our occupant's reasoning there were some younger children abroad. The trip was all smooth sailing. Overall I liked the bus trip, it was calming, and I especially like the bus driver and the people I talked with along the way.
Sophia C.
Left a&w on time and arrived at a gas station in vegerville (not final stop) already 15 minutes late. He was getting gas. (Obviously fine no issue on gas gathering but still late. My pick up actually came to gas station from final stop (2km away ) to pick me up. To be clear; I’m not concerned when I arrive/depart, just be on time. So work on your timings.
Kevin D.
Bus never came at the stop as time was 3.05 at Edmonton .I was there at 2.35 pm waited until 4 pm calling on the number nothing happened.It’s so disappointing
Suman V.
I paid kcti and they said they would reimburse my ticket in full as it was cancelled. I sent two emails with no response.
Anita C.
This was super frustrating. Travelling with a preschooler and the bathroom is out of order. No usb plugs for electronics. Flat tire and 1 hour extended wait. This was not ok.
Linda S.
Bus got delayed but its alright
Sheeree Rose M.
KCTI FAQ
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How reliable is traveling with KCTI?
Based on Busbud traveller reviews, KCTI has an overall rating of 4.3/5. In key areas, travellers rate KCTI 3.8/5 for punctuality and timeliness, 4.5/5 for overall cleanliness, and 3.2/5 for Wi-Fi connectivity quality.
Can I change or cancel a KCTI ticket?
Ticket change and cancellation policies vary by operator and fare type. On select KCTI routes, Busbud offers Refund for Any Reason add-on at checkout, which allows refunds up to 30 minutes before departure. Check refund eligibility at checkout.
How do I book a KCTI ticket?
You can book KCTI tickets directly on Busbud. Search your desired route, compare multiple schedules and prices that KCTI offers, select what works best for you, and complete your booking securely online or in the Busbud app.
Why choose Busbud?
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Busbud is a bus and train search tool - we include KCTI routes, schedules and prices in our searches along with many other train and bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your KCTI ticket from us. Note that train tickets sell out, KCTI and other operators generally charge a lot more for last-minute tickets or for tickets bought in person.