We booked and received an e-ticket. The e-ticket said we were booked on bus 67. Two buses arrived (67 & 67A). The drivers told us we had to get on 67A but then stopped us from boarding until many others had boarded. The e-ticket had assigned seating but when we boarded our seats were taken and there were only 5 seats left. The 67 was not even half full. I got off the 67A and asked to get on the 67. The driver was extremely strange in his attitude and told me I could board the bus but it took 2 hours longer. I did not care so I boarded the bus and we set off. The driver drove safely and well. We arrived a little later that the e-ticket said but not 2 hours. The behaviour of the drivers at the station in Lisbon was very strange and they were rude. I was lucky I can speak Spanish and be understood a little bit by Portuguese speakers because if not I would have been treated differently. I don’t understand why I could not get on the bus I booked and not be told a lie.

Bus was without WiFi and electricity (on travel description was written that it will have)

Overall happy, good safe drivers, and wasn't to late but had to wait in albufeira for transfer bus to quarteira longer than supposed, and was cold waiting

Very smooth and pleasant ride at an affordable price

It’s a fantastic and reliable service

They are awesome 😎

Improve ur time management

Nice ride

Not much explanation when asking questions pertaining to the stops. Driver playing in his phone while driving.

The seat was not comfortable, but staff was very helpful.

Very good.

My only complain, the absence of the names and the stations in English. I know some people missed their flights.

Wc was not in operation and driver should be teached some customer service attitude.

I was happy with the service but 1st experience traveling on such a bus without toilet facilities. Good WiFi

The music on the bus was extremely loud. It played constantly for my trip from Lisbon to Lagos. Not everyone likes the same music. Can it be turned off or at least the volume decreased?

Music was too loud

The bus was on time and the ride was smooth.

I expected a more comfortable bus. The space was not enough

Very fast and comfortable journey

Is it ok on Portugal the driver talk on the phone while driving. We were kind of surprised to see the driver on the phone while driving the bus. He was in hand free phone though.

I didn’t know how comfortable to travel by bus in Portugal until i took a bus from Lisbon to Fatima and from Fatima to Porto. This is my first time traveled by bus in Europe.

The driver was wonderful! Was very very very helpful!

Easy and on time

Drive can be more response ti his clients... Especial tourist. Bus was 1hour late in Lisbon from Portimão

Very accomodating.. clean and on time..