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RENEX User Reviews
4.1 out of 5 stars
User reviews from travelers who booked their tickets with RENEX
Ratings and Reviews (30)
This type of situations shouldnt be responsability on the client, for luck i aint lost my flight
i got some issues during the toilet-stop. the driver saw me going to the toilet (he also showed to me where it was), but he left the bus station and i missed the bus. he was totally arrogant. maybe he would be on a bad day mood, but no one has anything to do with it. i arrived 1 hour late than i expected at my destination
Cheap service, left station 15 mins late, arrived in Porto 1 hour late. 2 people got sick and no one help. One of them got sick on me and my bag, the staff didn't help at all. Very disappointed with the service
Our bus driver was rude. Stopped the bus on side of road to yell at kids to put masks on. Cut off trucks and other drivers. Was honked at several times. He needs to be fired or re-trained or find a profession he actually enjoys
Very happy with the cost of the bus fare, but the driver went into corners VERY quickly and had to continually drive over the speed limit to meet the tight schedule. Felt very motion sick by the end of the journey. Also, having to pay 1 euro to use the toilet on board is weird.
My boyfriend and I were boarded on one bus sitting in our appropriate seats. As we approached the first stop the bus driver made us get off the bus get our luggage (with no assistance) and go to another one because there was issue with boarding too many people. We then were not allowed to sit together as we were forced to sit with random people even though we booked seats together, resulting in uncomfortable ride.
The chauffeur was very rude, we forgot our mask and the chauffeur couldnt provide so we had to run to find mask, and we did, then when I enter the bus I started eating and obviously had to remove part of my mask to eat the and chaffeur super rude came to me to tell me I had to wear the mask on all the ride of the bus and I couldn’t eat when its not written anywhere that I cannot eat in the bus on a 4 hours ride. Plus, on one of the stops I saw him letting a man with no mask enter the bus and he did not say anything to him. So I don’t understand why he talk to me like that.
The AC on the bus wasn’t working which really ruined most of the ride. The bus felt like a sauna and it was hard to rest or relax. Near the end of the trip the bus driver ended up opening the window which helped a little but overall not the greatest experience.
Driver was very good driver But could have announced how to get on Wi-Fi and more importantly that passengers will need an Euro to access the toilet. Unfortunately the streets in the lower end of the Algarve have speed bumps and lots of round abouts that made me sick. Who picked out the route??Stick to the main highways for efficiency
The bus driver was very impatient with me for not understanding his portuguese instructions. He told me to put my bag in the hold but I was trying to explain I needed to keep my medicines with me and take them out first. I had to skip my medicines because he said the police would not allow it.
Busbud is a bus and train search tool - we include RENEX routes, schedules and prices in our searches along with many other train and bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your RENEX ticket from us. Note that train tickets sell out, RENEX and other operators generally charge a lot more for last-minute tickets or for tickets bought in person.