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BlaBlaBus User Reviews
3.9 out of 5 stars
User reviews from travelers who booked their tickets with BlaBlaBus
Ratings and Reviews (30)
This was my first experience of BlaBlaBus. Our first worry was that at Limoges there is no information to say where the bus will stop to pick up. This was quite stressful, as we scoured the station to find any sign or anyone who knew where the bus would pull up. This much better at Paris, where signage was clear. The ride itself was comfortable, and the drivers were both courteous, helpful and good humoured, and gave us a smooth ride and clearly designated comfort breaks.
I rate this company zero. We had purchased a ticket online (booking number RTERVT). We were supposed to leave Torino on June 26 at 16:55. The bus never came. We were there 45 minutes early, and ended up waiting for 3 hours. The BlaBlaCar bus office was closed (never opened), so there was no one to answer questions. We were never notified via email, and when we tried to call the number on the ticket a message said that the number was no longer in use. In the end, we had to purchase a ticket
Booked two months ago (W82779) . Received confirmation and 24 hours confirmation. We arrived the station a hour earlier, but the bus (3825) didn't show up. We asked several bus drivers but none knew the status. We finally knew this bus was canceled at 12:30, the next one would be 15:00 but we couldn't take since there was a prearranged conference call at that time. We finally set down to leave at 19:30 which was eight hours later than was planned. We wish we could be at least contacted for the cancelation, as it caused us two hours worries trying to get help to find out the bus status.
First of all, you're very hard to reach. I couldn't find any email address or a phone number to get in touch. I arrived at the station in Rotterdam half an hour before departure time. Eventually a bus came and had Paris as destination and another bus number than the one on my ticket. The driver told me that this isn't the bus that I was supposed to take for my trip to London. And that's what I did, I did not get on that bus. That bus left and after an hour there still didn't come another bus with my bus number/destination (London via Lille). I had to buy another ticket from another company, that bus driver was more helpful (same destination, Paris). I'm beyond disappointed at your service
Trip from Bercy to Brussels very comfortable. Seating in bus spacious. A comfort stop near Amien with Opportunity to buy refreshments was very appreciated. No such stop between Brussels and Düsseldorf.
I was due to travel from Lyon Airport to Grenoble on the BlaBlaBus 7057 line at 15:00 on 18th May 2022. After receiving an email at 15:04 advising that the bus was delayed, I was forced to wait in the extreme heat outside until the bus arrived at 16:05, whether this was the same bus or a replacement i do not know, as it picked us up from a different stop. I could not go back into the airport as I was not informed when the bus would arrive, and thus could not risk missing it.
The bus originally booked was cancelled. No notification of this was received. Fortunately we met another couple in the same situation who had received notification. We were automatically booked on the bus that left an hour later.
The bus and driver were fine. Timing caused me significant inconvenience. The bus arrived for GVA pick-up after the scheduled departure time. Delays at the border were as usual for the time of day. Drop-offs made at Sallanches and St Gervais were slow and arrival ChamSud was approx 15 mins late. As a consequence I was 5 mins late for my onward connection
Because the bus arrived in retard half hour one. And in Perpugnan one passager don't have passages and the driver tramited his passage for telephone whith the office and this tramit was during moore one our. And I must take and avion from Barcelona to Palma and almost i arrived latter.
The bus stopped in Rotterdam, close to nothing. The toilet in the bus was locked & not working. Think the bus’s wheel alignment is out, there was a constant tremor. The watch inside the bus was 45 min behind. Our driver exercised harsh breaking a few times.
The bus was an hour late, messed up all my plans. I Paid more to get on another bus to Nice at higher rate. I would not ever recommend this bus line and will do all I can to make sure no one chooses this bus line all over then internet. Paid money and didn't even use the serice. There was no phone to call anywhere. i searched on line and most offices were permananetly closed. Total disaster
The bus was and is very uncomfortable. The driver was nice but didn’t speak french or english. An 80 minutes delay isn’t acceptable especially when the station is closed and we had to wait under rainy skies. Very bad trip !!
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