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BlaBlaBus User Reviews
3.8 out of 5 stars
User reviews from travelers who booked their tickets with BlaBlaBus
Ratings and Reviews (30)
So sad the bus driver didn’t accept my booking because he didn’t see it on his cell phone. I booked another trip somewhere else. Please give me a credit .
We booked ticket month in advance, but we're assigned seat in the last row, even though tickets were available two days ago. This is completely in acceptable as we got the worse seats for a 12 hour journey. I will never travel with blablacar bus and won't recommend it to anyone
I'm afraid blah blah blah totally inadequate site I tried to change my my booking unable to do so I tried to cancel unable to do so no please sort your site out correctly don't ask questions that the customer can't answer yours sincerely Peter
Both times I have taken blablabus, the driver has stopped for what was supposed to be a quick stop and turned into a 30-40 minute break. In this case I was on a. Deadline to get to the airport and I almost missed my flight as a result. Why were we stopping for 30 minutes when we were on schedule during a 2 hour drive to the airport. Being on time, especially for airport trips, should be a priority. This stop was extremely long and unnecessary. There was no traffic. I will never take blabla again
The bus didn't come on time. The conductor didn't even look at me and was impolite. There were not seating numbers and everyone sat down randomly though I received my seat number. It was a lot of mess.
I booked same day… 1:30 PM not could be in the web before 5:00 AM. When recived the brochure try to contact to cancel. Personal assistance English only speaks French. In the web proceed to cancel but with 20 euros, for having the schedule bad organized in the web. Three calls, plus time to arrange and cancel. 20 euros for nothing. Many thanks
The driver of the bus was very rude with the passengers. The bus arrived at the gate on time but the driver spent almost 15 mins without opening the doors and chatting with one of other person inside the bus. All the passengers were made to wait for the the driver to open the door. Upon asking for this behaviour, the driver behaved very rudely with one of the passengers and did not allow him to board the bus. This kind of attitude towards the customers is deplorable.
We feel very uncomfortable, because the lady driver was shouting us because we bought hot drink , however we didn’t know . We don’t know French . Moreover this situation make my children feel very uncomfortable and stress . They was so scared of the shouting
The bus driver was very rude and made me feel uncomfortable. I arrived at the bus station in Chamonix and saw the bus driver standing outside of the bus smoking a cigarette. I asked him if this was the bus to Geneva aeroporte, and he just looked me up and down and didn’t respond. I checked the bus number and saw that it matched my ticket so assumed it must be the bus. However, I thought perhaps he wasn’t the bus driver even though there were not but 2 other people at the station standing far away with backpacks on. I asked if he was the bus driver and he said angrily,”do not speak English to me, I only will speak in French.” I was completely flabbergasted because I wasn’t being rude and could not believe he said that to me. This was by far the worst treatment I got my entire stay in Switzerland and France. When it was time to board I was the only passenger and he asked to see my ticket, I showed him and then he opened the luggage compartment and walked off. I loaded my luggage and the only door open was the back one, so I boarded I. The back of the bus. I have never been treated so inconsiderate In my life.considering the nature of the work I’m sure he deals with tourists, especially English speaking ones all the time. This is totally uncalled for the way he treated me. Also considering I am a young single female it made it very uncomfortable for me to board the bus with him alone as I was the only passenger until our second stop.
I had a horrible experience and I will never use BlaBlaBus and will not recommend it to anyone. My first part of journey was cancelled without prior information (actually I received confirmation one day before) and the support team were the worst customer service I have ever seen, very indifferent and not helpful, their level of English proficiency was very low they couldn't comprehend or give me advice. The second part of journey was delayed in the middle of the night without proper place to stay (while it was windy and not safe for three women). The bus was with very low quality and we could not sit on own seat as they were occupied and we were in very uncomfortable seats. THE MOST horrible journey of my life !!!
Bus au confort aléatoire : parfois pas de tablettes, prises HS, espacement des sièges réduits , chauffeurs ne parlant pas anglais. Il serait aussi nécessaire de prévoir au moins 1 arrêt dans une station-service pour un voyage de 12 heures!
The bus from Venice did leave on time and arrived to Paris on time and was more comfortable and the driver actually listened to some of our requests regarding hygiene and air conditioning.
The main issue was from Paris to London in which the bus was late 4 hours for both departure and arrival + the driver was a bit naughty and didn't listen to turn off the air conditioning when we asked so, because we were quite literally freezing at some point. The thermometer even displayed 11°C for inside the bus
Crew were very friendly, driving good. Bus quite comfortable, toilet well maintained. I was sorry to have to cross the Channel with P&O after their terrible treatment of employees. The bus delays may have been worse than I say, but I didn't note the times.
The driver to drove from Montepellier to Cannes don’t announce in the stop and I and family got out the bus thinking that was Cannes and we were in Marsella . The staff in the station didn’t help to gave us another ticket. We have to spent 200 euros in buying trains tickets and stay in the station more than 6 hours and spending money to paid the washrooms and food.
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