I am happy
Thanabalasingam T.6 March 2020
bus experience was ideal, few problems.
Too much delay at every step. It was a terrible journey. Won’t ever book again with bla bla. The driver was nice and drove safely though.
Alexis M.24 February 2020
The service I received on this journey was shocking. The driver did not begin the boarding process until 22:58, with a scheduled departure time of 23:00. The bus finally left at 23:38 and arrived in London 2.5 hours late. There was no working toilet for the majority of the journey and the driving was erratic at best. No apology was offered for the late departure or arrival, in fact the driver could not appear to care less.
we were meant to take the train for the crossing but ended up on the ferry for some unexplained reason. that has added more stress to my journey.
Komi Mensah Z.27 January 2020
Lovely experience !!! Would definitely do it again and recommend it as well !
I wish the driver spoke English as well. Was getting difficult to understand his annocements.
Kushal S.30 December 2019
the driver was very friendly
Ovidio M.26 December 2019
Everything was excellent
Jayantha S.22 December 2019
It was fine, although the location of pick up was wrong so it should be changed from Panthéon between BSG and Panthéon to the area behind Panthéon
George T.21 December 2019
Amazing trip fantastic driver the best ever.. so entertaining. He was awesome x
Deborah M.21 December 2019
The service was ok since I booked online and I was very satisfied with the online part of the booking except that it didn’t explain the departure time from the Bercy-Seine since I boarded at CDG 15:50 and is only upon arriving at Bercy-Seine I was told by the sales rep at the counter that I would now have to wait 4hrs , ( sales girl was very professional )
I had 3 drivers on the journey which two of them were great but the final driver from Bercy-Seine to London had a very nasty attitude towards her passengers, she spoke unmannerly and was very mean to us all , she spoke on the phone with her relatives all throughout the trip which caused her to loose focus on the road where she had to hit the break very hard at least 3 to 4 times to avoid hitting the vehicle ahead of her , one instance she smashed the break so hard that people ejected from there seats while some objects fell to the floor , I heard a passenger ask her to stop for second because she wanted to catch her breath but the driver refused and just angrily apologized ,
She missed the scheduled booked time to enter the train which caused a 2 hours delay
The bus driver was not good enough. He does not know the language . He took us to the wrong places, pet control service which made us delay. That made me miss the train for me afterwards so my journey was longer and pricier than expected.
USB ports for charging missing on several seats.
Wing Yan Joanna K.2 December 2019
I was happy with the drive he arrive in time in london
Maurice L.25 November 2019
very good service
Carole N.24 November 2019
What a bad journey no wifi in the bus, nice driver but could not speak english or French, missed the boat at Calais and arrived In London more than 2 hours late than the estimated time I should have a compensation.
The staff was wonderful and on time, however we were told the bus would have bathrooms and outlets which was not the case.
The journey was fine overall. My main gripes were that I was quite hot at the start and none of the charging sockets worked.
Richard L.1 November 2019
We received our assigned seat numbers but when we got on the bus there were no seat numbers. My wife and I did not get to sit together which was really inconvenient for sleeping overnight. Seats were very uncomfortable and I literally couldnt fit my knees into the space in front of me. (I'm 6"2').
Patrick C.31 October 2019
The driver was not friendly, But the salon was clean and I liked comfortable chairs!
Friendly driver, made up time on the way. Lots better than flixbus
in Paris, the employee seemed rude. and did not understand english. But drive was a good.
Very crazy journey from Paris to London. Before we even left the bus station in Paris, our bus driver couldn’t open the gate and two other bus drivers got off and started having a physical 2 against 1 fight in front of all their customers. Wasn’t our bus drivers fault thought, he couldn’t open the gate as he didn’t get given the code. Still scary to have professional workers fight in front of all their customers.
During the journey, he couldn’t open the gate at the toll bridge, wasting 10 minutes.
At border control, he miss counted the number of people on the bus and said 4 people were missing. 30 minutes of sat waiting for these 4 people, he recounts, sits down, and drives off. No apology for wasting 30 minutes waiting for these magical ‘4 people’.
Once through security, he had a short conversation with one of the police officers and told us all we needed to get off the bus with our luggage. After half the passengers got off the bus and stood in the middle of the road, he told us to get back on the bus has he misunderstood. Again, no apology for wasting another 30 minutes.
Once the boat pulled in at Dover, all passengers off the bus were waiting for the driver to arrive to the bus and let us in. We we’re stood in the parking area for 10 minutes. Slightly dangerous. Again, no apology for wasting another 10 minutes and making us stand in a dangerous place.
Once arrived at London Victoria, he parked in the wrong area, making us all get off and on again to move the bus to the correct station.
The bus itself, no room at all. I have bruises on my legs from where my legs were pushed up against the seat for hours on end. No air condition so it get hot and stuffy with no fresh air.
London to Paris was perfect. Bus was uncomfortable but the bus driver had an amazing and funny personality and made us laugh several times.
Paris to London, a completely different story, a scary and frustrating one.
I enjoyed very much, the driver was very nice and reliable. He make sure that every one was on board b4 leaving any stop. I feel saved, I will definitly come back.
There was few problems with passenger, but the driver was amazing
Driver cominication poor with border agency dats why 4hour late
Amarjeet K.1 October 2019