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User reviews from travelers who booked their tickets with Expresso Guanabara
4.1 out of 5 starsEverything was pretty fine but they could have put the air condition a Little bit lighter!!
Great bus, slept all the way. Was on the second floor, could see for miles. Thank you
The service was fine. Only the map / directions of the bus stop were wrong
Their staff is quite helpful and they give you a ticket as soon as you show them a printout of the ticket you bought online. No hassles and no long line to wait to get your ticket.
The bus left on time and arrived on time. The ride was smooth and I had a few hours sleep during the night.
Great Staff and Bus confort
Kids should be FORBIDDEN from the Leite soace. I had 2 kids who didn’t let me sleep throughout the journey because they kept shouting all the time and their mom would’t do anything about it
Overall an okay experience
Very long journey, drivers don’t speak any foreign languages, WiFi broken
It was extremely cold in the bus
We went to the office to print our tickets and man who was working there (Andre) he told us to go to platform #9 without writing it on the ticket which was wrong platform. and we were at the platform 10 minutes before the bus and showed the tickets to the driver and he waited in line there and the bus was on the 10th platform and left infront of us and until we got to the luggage arranging man he told us that it's not out bus and it was gone already and . Then when we returned back to the company he claimed that he said buses are on the 3 platforms 9,10,11 although he didn't say it or stamped it. And we needed to pay 24reals to get the ticket changed for the next day
The bus has arrived at time in Sao Luis and 2 hours later in Fortaleza. Thanks God I didn't need to go further, but another people maybe have missed their airport or bus connections.
I was on seat number 62 and I could not recline the seat as the others. In addition the seat in front of me was resting on my legs and I couldn't move them.
Air conditioning too high WiFi not working Technical problem for which we had to change the bus after 10minuted that we had left Arrival 2 hour later compared to the schedule
everything has been perfect with also a brand new bus !
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