Well I was not given a choice to select my seat even though I arrived early. Ended up on an isle seat.
Kelebogile Jacob N.8 March 2020
Ac in the bis was too cold
I have no complaints, however a 14 hour bus journey is hard work.
Everything went smoothly. The bus was about 30 minutes late arriving at Fortaleza, but this was not a problem.
Comfortable bus (the Executive) with modern elements like USB charging plugs
The coach was nice, not the most leg room but OK. Also no USB ports to charge phone. Luckily the bus wasn't very full so nobody sat next to me which was good otherwise it would have been cramped.. The bus stopped at a lot of places, I'm guessing to see if people needed picking up - this was what made the journey so long. Also the bus terminal in Recife is miles out of the centre, had to uber to my hostel. Overall a successful journey. Thanks
Embora o serviço de transporte seja bom, as paradas são muito ruins.
Very comfortable and clean bus
it's great to offer customers a little water
Luciano S.12 November 2019
Leito class was semi leito, as didn’t recline 180 degrees
Excellent service I was very impressed
I was overjoyed by the reclining seats, this design made my journey one to enjoy
It was a smooth ride and comfortable
Bus clean, driver pleasant, bus arrived at destination over 2 hours late
Efficient bus system.
Andeulazia M.21 April 2019
Bad information, busdriver driving like he was creasy.
Too cold bus, not very comfortable. But great staff
As pessoas criminosas das gangues de drogas estavam lá. Eu estava com medo e tive que sair e voltar para casa. Então, infelizmente, eu não entrei no ônibus e infelizmente não fui a Fortaleza para pegar minha conexão na Avianca Brasil para o Rio. Isso foi muito caro para mim e estou muito triste com isso. Comprar um novo bilhete de ônibus e pagar para trocar meu ingresso da Avianca me custou muito financeiramente. Algo tem que ser feito sobre esses criminosos lá. Eles tiram dos pobres e não se importam com as pessoas que sofrem em suas mãos.
Nice bus but definitely need a semi-leito for an overnight journey. Seats that only recline slightly are not good enough.
Nunca pensei que a Guanabara chegaria tão pontual! Disse chegada 8:37, chegamos 8:37... e sete gente!!! Não 38 nem 36. Parabéns pela organização!
Everton M.7 February 2019
It would be nice with more information regarding the schedule, route and facilities in the bus. It was not possible to charge a phone on the bus and the WiFi didnt work
Andreas H. M. J.13 January 2019
Everything was pretty fine but they could have put the air condition a Little bit lighter!!
Great bus, slept all the way. Was on the second floor, could see for miles. Thank you
Kathleen O.22 September 2018
The service was fine. Only the map / directions of the bus stop were wrong
Benjamin M.27 August 2018
Their staff is quite helpful and they give you a ticket as soon as you show them a printout of the ticket you bought online. No hassles and no long line to wait to get your ticket.
The bus left on time and arrived on time. The ride was smooth and I had a few hours sleep during the night.
Great Staff and Bus confort