Bus left late arrived late in Kiev as drivers seemed at times to be waiting to drop items off at change of bus never informed in English only byluck I asked driver what was going on or I would of been sat on wrong bus and not arrived into Kyiv
I reserved a bus with several services on board, but not found on the bus. I should change the bus to Rivne. No WiFi in Ukraine, no snacks, no WC (as declared on reservation form). No one speaking English... only Google Translator.
Brak troski o pasażera.Tyle godzin jazdy zero informacji o której godzinie dotrzemy na miejsce zbyt krótkie i rzadkie postoje.Zepsute fotele opadające na sąsiada.Jestem bardzo rozczarowana standardem wykonywanej pracy przez panią pilotkę.Zycze pomyślności.
If I have any other option in future I will never use your service again. I am not sure why we were going round London for an hour, going round Dover for even longer (there were no queues there at all, to me it looked just as if the drivers did not know what they were doing), going round Wrocław for 2 hours. Nowhere were there any queues, no standstill, no reason for duch delays. Also I have an impression that drivers found it funny commenting that it would be worse if we chose a plane (since the delays might be days and not hours- not funny a joke, not at all)
I've had bad experiences of Sindbad int he past. In fact, absolutely terrible experiences. They seem to be better at going from Lviv to Krakow, than Krakow to Lviv. They should mark their buses more clearly, and make greater efforts to assist English speakers.
I'm surprised that such an old bus arrived. cleanliness left a lot to be desired. There were no toilets, although I was specifically looking for a bus with such a function. the air conditioners were not turned on at the beginning, it was very hot, even my head ached from the heat.
Bus air conditioning didn’t work. Bus driver identified me to police at the border who then stole from me and my teammate and the bus driver was given part of what they stole. Upon arrival he denied having anything from my bags even though people on the bus witnessed everything.
The bus confort is fine, the only problem is that the bus was late and no body communicated to us about reason of being late and adjusted time. The staff don't care about people who doesn't speak polish; no french or English ws used for all announcements. I found it difficult the manage that long distance without cler communication.
And there was no wifi in the bus throughout the trip.
Really thankful for Sindbad service. Driver is polite and understandable. Knows fast track of the way to Amsterdam from Opole. Fast service, - basically glad that I took Sindbad (it better than bus service giant whose first letter "F").
I understand the border can be problematic but the bus was also very late to Kyiv. Staff were slow which didn't help to make up time. I scheduled 9 hours from arrival time to my flight time and will very likely miss my flight so am very unhappy
The seat's comfort is not sufficient. The seat's elbows missing between every pair of seats, which is very unconformable. Also the distance between the seats - front and back - is extremely short. It's very hard to stay seated in such conditions during a 24 hour trip.
The staff in Ancona was rude, didn’t provide the information on the process, the seat assignment. I was assigned to the seat at the end of the bus. This seat is not equal with the main seats. It was the most uncomfortable trip I have ever had
Good bus, everything is quite well organized. But I was very embarrassed that the booking did not indicate that there would be 2 transfers. The ticket was booked taking into account this factor.
Please add information about transfers on the route so that it is available at the booking stage
It was a terrible experience from beginning to end. Arrived 30 minutes late. The first half of a “direct” bus ride was decent until I realized there was a transfer. I paid for a direct route. I also paid for a bus with wifi which it did not have. Also not all the seats had working outlets. On the second leg of my “direct” bus ride there were some drunk individuals that were seated directly behind me and it was about 12 midnight and the bus driver made no effort to get things under control. I felt extremely uncomfortable due to the fact that with the drinking the men decided to get closer and “friendlier” when they decided to go to sleep one of the guys moved next to me and started falling asleep on me even though he had his assigned seat. I had to literally push him off me. The bus drivers were also incredibly impatient whenever I asked a question seeing as how i didn’t speak polish.
Travel wise in coach was ok staff were ok bt in general passengers had to put up with the smell of this woman she cld hve been seated at the back of coach bt left to sit right next to me and everyone else
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