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Tour Express’s Coverage in Numbers
Daily Departures87
Cities3
Countries1
Routes4
Tour Express User Reviews
4.5 out of 5 stars
User reviews from travellers who booked their tickets with Tour Express
Ratings and Reviews (914)
The ride was smooth however the driver didn’t turn on the air or air condition, it was so humid and hot!
First time tour express. Good conversation with the others. The only thing I did not like was the answer to my qyestion about where is the berri station for the NYC bus. The man directed me to a white light which was the old dilapedated Voyageur station. I was on the corner of Berri near St. Hubert. Good thing I knew about the location of the new station further down the street!
I had no indication upon booking that this was a van and not a bus. Service was okay for a van, the car was clean and fairly spacious, hut the driver spoke on the phone many times and drove very fast under winter storm conditions. Overall, not a bad Van service but not what i expected.
Good leg room. Only thing missing would be a charging port. It would also be nice if there is a marker in the pick up location to assure people are in the right place.
We arrived 35 minutes after the expected arrival time and there was no traffic, just a slowdown as we arrive to the airport. The driver spent most of the travel time on the phone. He stopped for gas without advising passengers. Nevertheless, both weather and road conditions were optimal for a nice drive to YUL.
I showed up 5 minutes BEFORE departure time and I was lucky to catch the Driver that was already leaving, BEFORE the scheduled departure time. This is wrong.
They left when I was six feet from their van, it wasn’t clearly marked and I had accidentally been looking on the other side of the street corner. No one was reachable by their phone number. Their form asked for my phone number but did not allow for a “preferred” communication. My wife had our cell phone, I needed an email.
A 10-15 min stop
only 40 mins into the trip so the driver can smoke should not be necessary on a two hour ride.
The smell of smoke in the van was uncomfortable.
The driver was very courteous.
We waited too long for another customer to not show (7mins past departure time). Driver did not help load luggage into van, and instructed passengers to load or “fix” themselves, as he was on the phone when we and others arrived to board the van. During the car, the driver was on calls over the speaker so very disruptive.
Was expecting an actual bus since there were no indications otherwise and that there was mention of carry on and stowed luggage, however it ended up being a cramped mini-van.
This is the first time I took van, instead of bus. Why I took the van is because it took 2 hours, instead of 2 and 3/4 hours or longer to go from Ottawa to Montreal. The ride is smooth, the driver is courteous and the price is comparable. The only drawback is that the van of 8 persons cannot help feeling a bit crammed. I sat on the 3 row with the other two persons. It is not bad, but the bus for sure is more comfortable.
My experienced with tour express was really really good. The driver is friendly and very nice. We arrivec safe to our distination. I like tour express and very affordable.
Departed and arrived on time. Very smooth ride. They provided an image of their vehicle, which was useful. The driver called us to make sure we knew where to find the stop and if we would be on time.
The driver was very responsible regarding speed and safety while it was snowing.
I felt uncomfortable regarding the delay of the shuttle in the arrival to the pick up point. Moreover, there is no signal to advice the client about the pick up point.
Overcrowded, overpriced minibus. Was mislead by advert showing a coach. It was like driving in a Kenyan mutatu minus the chickens! Dreadful experience, will never do again and will never recommend!
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Tour Express Popular Routes, Destinations and Stations
