While waiting for at the bus at Frontera station to board in Calama we were almost robbed by two men working in pairs and before we actually boarded the bus, my grandson was subject to fecal matter sprayed on his backpack and the back of his head. We had to endure the whole trip to San Pedro with the stench on the bus and nothing to wash it off.
The fan in the bus was broken, so the whole second floor was suffering through over 30 degrees. After several attempt of trying to get the driver to put on the aircon, they finally did. But it’s irresponsible to go ahead with the trip with no fan and no aircon, which was what they were supposed to do before they received to many complaints.
Terrible. I arrived for my 10:00 bus to be told it's not happening. No real explanation. They booked me on the next bus at 1:30. So now I'd arrive around 3:00 with most of my day wasted. Except the bus broke down and we had to wait an hour for another one to take us the rest of the way. By this point I got out and hitched my way in.
We bought our tickets online, but on the day of departure, nobody was at the desk, just a piece of paper on the window saying ‘bus leaving at 10:40 everyday’, so we couldn’t choose seats and we hoped for the best. Which was ok in the end
My backpack was stolen while at the station. After talking to other people this sounds like a regular thing. I'm sorry but it's time to get cameras and put a stop to this behavior. It can ruin a person's whole outlook on Chile and traveling abroad.
A scandal : bathrooms where disgusting, without any hygienic paper.
The staff locked us in the bus.
Moreover, they were beyond rude and despising: my daughter was ill and they refused to open the curtain every time she asked for it, so she couldn't see the road and felt even worst. They "didn't wanna be disturbed while eating" and decided to completely ignore us and our questions or requests.
Moreover, given the disgusting bathroom, we asked several times to stop so we could use outside bathrooms. During the 8h journey they stopped only twice, and barely let us leave the bus.
To conclude : we are use to travel by bus, including in Chile. This was the worst bus travel of our life, never again with Frontiera del Norte!
Bus was four hours late, estimated arrival time was a lie as bus was always going to take 12 hours, luggage didn't fit, staff made us wait in cold for no reason and bus broke down. Worst travel experience ever
No, WiFi isn't available on Buses Frontera del Norte buses. Download your favorite movies, TV shows, and audiobooks or bring a good book and listen to some music to fully enjoy your bus ride! You can also use this time to catch up on some much needed sleep.
No, there aren't any power outlets or USB plugs on Buses Frontera del Norte. We recommend bringing a battery pack to make sure you won't run out of battery, or bring a good book and stay entertained throughout your bus ride!
Yes, there is a toilet on Buses Frontera del Norte. The toilet is located at the back of the bus or near the middle. We recommend bringing hand sanitizer, as most buses don't have running water. It is best to hold on to the rails when using the toilet in a moving bus.
Yes, Buses Frontera del Norte offers food and drinks on board. When you book your bus ticket on Busbud, you will be able to see if you will get a full meal or snacks and drinks for your desired departure.
Yes, you need a printed ticket to board Buses Frontera del Norte buses. Remember to print your ticket before you head to the station, as not all stations offer printing machines. Remember to carry a valid photo ID with you as it is needed to board the bus.
Only Certified Service animals are allowed on Buses Frontera del Norte buses. Unfortunately, your beloved pets are not allowed on the bus or in the hold of the bus.
Buses Frontera del Norte offers you a safe, reliable, and comfortable bus journey. You will be able to enjoy Air conditioning, Standard seat, , , Toilet, , XL Seat when traveling by bus with Buses Frontera del Norte.
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