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Coomotor phone number: 01800910293
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Amenities on Coomotor buses
Wifi + Entertainment
Coomotor's Coverage in Numbers
Coomotor Bus classes
Coomotor User Reviews
3.2 out of 5 stars
User reviews from travelers who booked their tickets with Coomotor
Ratings and Reviews (30)
We booked a bus for 9.45 but it already went at 9.00, so we had to wait till 11.30 for the next one. Which was suppose to arrive in Aipe at 17.15 but we were there at 19.30. So very dissatisfied with the service
These are very fast comfortable buses with good staff at the desk and on the bus. Every Coomotor bus we took arrived much earlier than scheduled, which is great during the day but not ideal for night buses!
The bus was not tgjt for a long journey. There was no leg room. The bathroom was disgusting and the door didn’t lock. The air conditioning a isn’t wor. It was extremely uncomfortable journey. There were also too many people for the bus, people were sitting in the aisles for hours.
There were two drivers on the route from Cali to Pitalito. The bus stopped for 20 minutes in Poyopan to unload and pick up new passengers. The drivers try to load up the bus to full before leaving Cali. On the route out of Cali the bus stopped multiple times to try to pick up extra passengers. In the city the drivers are overly aggressive with the stop and go of the vehicle and that was uncomfortable. Drivers have to remember they are carrying passengers and on long routes we passengers are looking for comfort. Once arriving at the terminal in Poyopan we had time to use the bathroom. Upon departure of Poyopan drivers hand out plastic bags for those who need as the route up into the mountains has a lot of twists and turns. About 40km of the route is unpaved so be prepared for a bumpy ride. The segment between Poyopan and Pitalito Is also very cold so bring a sweater or jacket to put on as the bus drives up into the mountains. The bus had an exhaust problem and the company should look into better maintenance for the health of their passengers.
It has been the most awful experience , again they let us in the middle of the motorway and they made me get off the bus while they were driving , I mean the bus didn’t stop and i had to jump . The bus didn’t take me to the terminal as it was promised
Really bad experience , they let me in the middle of the motorway because they didn’t arrive to the Melgar terminal as promised . I was totally lost without knowing what to do , fortunately a driver of small bus saw me lost and helped me driving me to Melgar . Also , the bus took 4 hours , in a 2 hour journey because they let many vendors to sale their products and stop quite frequently. I don’t recommend this company at all .
Worst service ever. I reminded many times to the driver my bus stop but he didn't stop. Instead, I get off in a city one hour far from San augustin and I was forced to take a taxi. Overall almos 6 hours delays
The bus was actually canceled and instead I was offered the route to Neiva and was horrible! The driver was sprinting and overtaking all the time like a suicidal one. It took 16 hours to get to San Augustin
Bus left on time but arrived two hours late. It’s a small, curvy, bumpy mountain road and the bus picked up more people than there were seats. At one point, I had a lady standing in the aisle, leaning against my seat with her bum on my shoulder.
The trip is fine. But never ending and when we stopped for food the women told us we had 15 minutes so we ate something quickly, but the staff of the bus took 40 minutes to eat. That is insulting. We were starving and we were liés about the time we stopped. We had to wait for so long...
The bus was very comfortable and a pleasant ride, but we left 35 minutes late and arrived 1 hour and 40 minutes late. I missed my connection on one of your busses as a result. The staff Pitalito were absolutely great and very helpful
Small seats. Bad were very warm after getting them off of them bus. Inside temps on bus were very inconsistent. And the bus itself mechanically was very loud. Sadly this was the least comfortablebus ride that we have experienced in Colombia.
The bus was so late that we missed our transfer bus that was also a coomotor bus. The staff didn’t do anything to help us and were in fact rude to us as we tried to figure another way to get to Armenia. I would never recommend this company.
We booked a day bus online and arrived at the bus terminal in Neiva on time to be told by the staff that there was no day bus to Armenia. We suspect that there weren't enough people so they cancelled it. We got our money back (minus the online fee) and booked a bus to Ibagué at a different company.
Departure with delay. Stop after each 'big station' to catch up people (pay less I guess). Duration previous from 19.45 to 6.45. We arrive in Bogota Terminal Sur at 8.00 due to all stops. We had to pay more for our flight due to the delay
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