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El Rápido
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Amenities on El Rápido buses
Air conditioning
Toilet
Standard seat
XL Seat
Lie-flat Seat or Bed
Wifi + Entertainment
Snack
Drink
Hot Meal
El Rápido Bus classes
5 Estrellas
Cama
Cama Ejec Indiv LCD/Cena/Desayuno
Cama Ejec. LCD/Cena/Desayuno
Cama Ejecutivo
Cama Ejecutivo con Cena Fria
Cama con Servicio
Cama sin Auxiliar
Convencional
Ejuctivo sin Auxiliar
Leito
Premium
Promo Cama
Promo Semi Cama con Servicio
Promo Suite
Pullman
Salón Cama
Semi Cama
Semi Cama Cena/Desayuno
Semi Cama Expreso
Semi Cama Promo Cena/Desayuno
Semi Cama Promocionada
Semi Cama Superior
Semi Cama con Cena Fria
Semi Cama con Servicio
Semica Directo
Servicio Cama Ejecutivo
Servicio Suite
Standard
Suite
Suite VIP
El Rápido User Reviews
3.1 out of 5 stars
User reviews from travelers who booked their tickets with El Rápido
Ratings and Reviews (30)
Autobuses bastante sucios y mal organizacion de las maletas
We already left late from Buenos Aires. Traffic leaving BsAs was bad but what really took time was the bad condition of the bus. We had to stop 3 times to add water to the overhearing motor. Moreover the bus went really slowly so that we took 7 1/2 hours instead of 6 hours!
Unser Bus kam 3 Stunden zu spät. Um Informationen musste man sich selber kümmern. Kein Wort der Entschuldigung. Schmutziges WC. Völlig heruntergekommener Bus. Unsere reservierten Plätze waren bereits besetzt. Man fühlte sich als Gast nicht willkommen. Wir werden diese Busgesellschaft nicht mehr berücksichtigen. A.S.
No cups so no drinks provided nor snack as advertised. Toilet door lock and handle barely functional and no paper, soap etc. Bus arrived 45mins late as appeared to make several unexpected stops.
Very bad experience. Trip was cancelled due to a closed border and we weren't informed in any way. No e-mail, not on the terminal itself. The woman behind the desk didn't help. Service level is below 0..
Was a good trip and it departed on time and the staff were onto checking everyones details etc though when we wanted to watch the movies there was very little sound coming from the speakers upstairs. Also the driver and his support person had their music up and we could hear that instead of the movie. There were 8 english speakers upstairs and we struggled to hear the sound. Apart from that it was a most enjoyable trip, it was quick comfortable and safe.
Bus left on time and arrived 15 mins early and didn't really interact with the staff but seemed pleasant enough. Downfall was we booked a bus with food and there was no food at all, which was annoying as we hasn't brought a replacement! And The chairs were uncomfortable, even for a bus!
The bus was cancelled because the employees went on strike or had a labour dispute and we were not advised in advance. Having already paid for our hotel in the next destination, we had to spend $4,500 ARS for a taxi to take us there. Not very happy. Will not use them again.
The bus is awesome! Everything was great, very comfortable seat, drivers were very nice, we were on time and the road was great because u can see some beautiful landscape during the trip from Mendoza to Santiago, highly recommend! Thank you El Rápido 👍😊
No food or drinks provided bar a biscuit just before we got off in the morning. No blankets or pillows, so bring warm clothes, luckily we had a jacket to stay warm. Lots of stops where it was noisy with door open and lights on for long periods, so very broken sleep
The bus was late getting in to the station in Mendoza and we were an hour and 15 minutes late getting into Santiago. The seats weren’t as comfortable as other long distance busses I’ve been on, but all in all it was reasonably satisfactory.
Bus arrived in mendoza ahead of time due to border crossing being pretty quick & traffic on argentinian side being light. Journey was comfortable & snacks/drinks provided. Bit of confusion at border over procedure but overall pleasant trip
The service and also the personel were to my satisfaction, I enjoy the trip. And if I get another opportunity I will use and slso advise for yr guys.
Regards
The bus seats were big and comfy but there was no food given for a 12hr bus ride. We have been on another long bus journey and we got given food then so we werr surprised and very hungry when there was no food. Also the toilet had no toilet paper which was pretty gross.
Equipe peu sympathique ( y compris au terminal)
Aucun service: pour le petit déjeuner distribution d un sachet avec gâteau sec et sachet de café soluble mais pas de distribution d eau chaude!!!!! Chauffeur en pause dans les camps à parlé au téléphone pendant 45mm
Cama confortable
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