The journey was good. Lots of leg room. Good driving. Unfortunately lots of road works on the way meant we were delayed.

Quick service

A little confusing at the bus terminal in Medellin. One of the reasons is our knowledge of Spanish. But once you're on the bus, everything goes as planned.

Todo bien.

Overall It was a Good experience but The driver drove very Fast

Overnight trip was as good as one could make it. Seats didn't recline back as much as I would like, but still slept decently

Overall no complaints, wifi was poor but not an essential

El viaje fué horrible. El conductor conducía muy violentamente con giros rápidos que hicieron imposible dormir un poco además de que tuvo toda la noche la música puesta! Teniendo en cuenta que era un viaje de noche, no se respetó en ningún momento el descanso o comodidad de los viajeros. No recomendaría su compañía

The seats aren’t quite as comfortable as other buses I have taken on longer journeys. It was difficult to sleep as the driver was a bit erratic and was happier to speed along and break on bends or at speed ramps as oppose to going at a constant comfortable pace.

Everything was good but due to many road blocks we arrived very late.

The seats were very very uncomfortable, the people next to us had LOADS of room and we had none at all. Strange layout of the bus, all seats are same price but some have triple the leg room. My boyfriend is 6’4 and couldn’t move for the entire trip. Driver was driving over the speed limit and too quickly over the dangerous mountain twists and turns. We had to break suddenly multiple times which hurt my back. Nerve wrecking experience, wouldn’t tempt it again.

Very good service. Helpful staff. Comfy bus. Easy check-in and left on time.

Good trip, because of roadworks the trip took a few hours longer. We wanted to stop along the road to Armenia earlier, unfortunately the co-driver forgat where to stop earlier so we had to grap a taxi to go back.

The ride was very nice

Great seats

The premium bus we booked was all of the sudden unavailable that is why the overnight ride was very uncomfortable for us

Bus was good, staff al welk nut IT dind't take 6hrs, at least 9

Dangerous driving, extremely loud driver whilst talking with the customer service gentleman. 9 hour ride and I was unable to sleep due to the driver talking, nor was I able to listen to the movie for that reason. Honking incessantly.

Very hot - aircon not working for half the route. Driver turned quickly at bends all the time, we all felt like throwing up.

The bus was 2.5hrs late in to Medellin because the drivers stopped every 5 minutes to talk to various friends on route and pick up different people. The film was too loud and one of the drivers kept disturbing us by opening and closing the partition and reaching above us for items on the overhead rack

The driver we had was awful. He accelerated and brakes all the time, undertook and overtook vehicles vies and then brakes suddenly in a bridge when he was distracted on his phone. Many people were almost vomiting on the hola leaving v Medellin because he was driving v so fast and taking each corner longer like a rally driver.

Good service, very comfortable bus & nice customer focussed staf

Departed late. Moved to another bus in terminal. Then took half hour break.