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Galland's Coverage in Numbers
- Daily Buses218
Galland User Reviews
User reviews from travelers who booked their tickets with Galland4.3 out of 5 stars
Ratings and Reviews (1834)
Overall the service was very good
I gave a poor review because, even though I was sitting right in front of the gate 20 minutes early for the bus, and even saw it standing there waiting for people to board for that whole time, when it was time to board, I heard and saw nothing. I saw nobody board the bus. Nobody called us to get onto the bus. There were two gates right beside each other, where several people were waiting. It was impossible for me to tell who was waiting for which bus because there were not two clear lines, just a gathering of people clustered around the two side-by-side gates. There was nobody at departure time saying 'all aboard' or something like that. One minute I am looking at the clock and it is 7:09 (the departure time was 7:10) and nobody is getting on the bus, even though there are several people waiting. I assume that it is not ready to board for some reason, so do not think anything of it. I must have not been looking at the gate at the precise time that the bus left, because when I looked at the clock again, it was 7:15, and the bus had left without me! I was so upset. Perhaps it was nobody's fault... I don't know. But I am used to some indication that it is time to board and that the bus is about to leave. It was really strange and I was quite devastated to miss the bus. I have never missed a bus in my life. Please have your people say "All Aboard"! In English or French. It doesn't matter. Both languages are fine.
Really good travel to Tremblant with Galland
Really good. We left a little bit late but were on time anyways. There was however a confusion with the pick up location. But all was fine in the end. I was very satisfied.
Friendly driver, comfy bus, drop off right in front of ski resort.. very good timings
I lost bus because it left erlie
Very good trip - would take this service again
Super nice personel and everything was on time
Bad conditions on the road due to the snowstorm but the driver was very nice and competent
When I asked if the driver could retrieve my bag at a hang luggage only stop, I was treated with such disrespect that I couldn’t even believe it was happening. When I tried to explain, he told me he would help me if I spoke to him in French even though it was clear it was not my strong language. When I did so, he repeated himself about not being able to open the bottom of the bus and started to drive. I understand completely that those are the bus policies but I was extremely surprised that staff would try to embarrass me intentionally by causing a scene when he could have just explained politely. I am seriously distressed by this incident. Alyssa Roy
Friendly driver and a comfortable, clean bus. It felt like a safe trip. I got my money's worth.
Trip was comfortable and driver was pleasant and made easy.
The bus was clean and the driver very kind ...
Easy and convenient
I had a very good experience with this bus company. Everything went very smoothly and the buses are comfortable and clean.
It was very well done
As smoorh as a bus trip can be.
The bus driver was very nice. I will use Autobus Galland again if I had a chance to go somewhere.
Passengers should be better informed by staff when there is delay and the estimated time of arrival should be updated frequently.
the driver is nice, the bus is clean. the trip is good
Super nice driver
Chauffeur très gentil. Service efficace. C'est dommage que la plateforme ne soit pas en français par contre.
Good service good price
Very good experience
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