I purchased my ticket at 10:34- My bus ticket stated bus would pass at 11:10. stood at the bus stop from 10:49 to 11:50 thinking the bus might be late due to the snowstorm. bus never came. There was no cover. I was soaked and chilled.
If the bus passed early I should never had been sold the ticket.
I gave a poor review because, even though I was sitting right in front of the gate 20 minutes early for the bus, and even saw it standing there waiting for people to board for that whole time, when it was time to board, I heard and saw nothing. I saw nobody board the bus. Nobody called us to get onto the bus. There were two gates right beside each other, where several people were waiting. It was impossible for me to tell who was waiting for which bus because there were not two clear lines, just a gathering of people clustered around the two side-by-side gates. There was nobody at departure time saying 'all aboard' or something like that. One minute I am looking at the clock and it is 7:09 (the departure time was 7:10) and nobody is getting on the bus, even though there are several people waiting. I assume that it is not ready to board for some reason, so do not think anything of it. I must have not been looking at the gate at the precise time that the bus left, because when I looked at the clock again, it was 7:15, and the bus had left without me! I was so upset. Perhaps it was nobody's fault... I don't know. But I am used to some indication that it is time to board and that the bus is about to leave. It was really strange and I was quite devastated to miss the bus. I have never missed a bus in my life. Please have your people say "All Aboard"! In English or French. It doesn't matter. Both languages are fine.
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