Driver had an attitude and he told us he won't be stopping for toilets even tho we had kids. Also told us not to drink or eat and in case of water not too much because we should have the mask on all the time. He was horrible and keep in mind we paid full ticket for babies under 1 and 2
I waited out in the cold for 30 minutes not know if I missed my bus, if the bus forgot about me, if I was at the wrong pick up spot. It was a horrible experience, and I will not be using Hife bus again.
The printed ticket from internet is not acceptable to board the bus. The driver tried to explain me that the tickets bought from internet are not acceptable. I think it has to be exchange it somewhere at a Hife desk into a normal bus ticket. I couldn't understand what the driver tried to tell me because I do not speak Spanish but anyway in the end he let me get in on the bus (maybe because I tried to tell him in Spanish that I do not understand Spanish, that it was a cold December Sunday morning, 6:20 AM, and there were only 4 passengers in the entire bus; the other 3 persons were Spanish passengers who bought the ticket directly from the driver).
Last friday I asked the driver at the LLEIDA station (platform 2) where would I have to transfer bus to go to Amposta next Sunday?. He answered "in the middle of nowhere, at the toll of La Ametja". Of course yesterday my parents went to Tortosa station to pick me up.
Once we arrived at Tortosa, yesterday's driver told us the transfer to the Amposta bus was there at the Tortosa station.
I paid up to Amposta station and due to the bad information I left the bus at Tortosa and my parents had to go there.
That's not acceptable
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