Booking was easy and journey fine but bus 40 minutes late arriving in Bilbao

The bus was 45 minutes later than scheduled. It was not direct as it stopped at antiquara. Also there was no point in pre booking seats as people just sat anywhere.

Perfect driver and great journey.

Great trip thank you 😊

The bus driver was very rude when he spoke to the passengers, and he always spoke in a loud shouting voice. Especially to one very old lady who travelled with her son, when she needed to use the bathroom at one of the driver’s stops. The driver has shouting arguments with about 4 people during the trip. So the bus didn’t feel happy.

Great journey. Ideally would have had fewer stops, but can’t complain - it was fine.

The bus was good, but the stuff were not very helpful

All very straightforward and really good value way to travel to Algarve. Would do it again.

Excellent service throughout.

Excellent... comfortable and punctual

The bus was packed, no point picking seats because you won’t get them. Was a comfortable ride with aircon & arrived ahead of schedule.

Good service

Good service.

Everything was excellent

The connection to the airport was a little confusing.

Excellent experience

I have used your company many times have found your service to be above reproach

I recommend Alsa :)

We arrived 1 out before time and the Alsa office was closed. There was no information about gate of our bus on the screen. We are looking around and the security staf told us wrong gate. We were waiting on the gate in the mean time there was asign bus only to Lisbon. 5 min before bus leave we asked and the driver told us that this bus is to Faro aeroport. The driver was very profesional but the information flow was very bad. Bas and drive were on time and OK.

Execellent service.Easy to book and the bus was well equipped. Used bus bus which was really helpful and the electronic ticketing worked a dream.

No information given, no help given, how can tourists enjoy their trip with your company. Stuck in Lisboa thanks to your organization. Well done !

Broken WiFi and bathroom

This is a good service. A direct connection from the airport to Astorga.

Bus arrived late. Friendly driver.

very good bus company. highly recommended.

Great service on time

Does what it says on the tin. Quick, cheap, clean and good leg room

We had a great trip just a bit disappointed we weren’t given free water as in the previous bus.

very good & efficient service

Nice bus, aircon and reclining seats. Leg room a little tight, and I'm not that tall, but I managed