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User reviews from travelers who booked their tickets with Pullman Bus3.7 out of 5 stars
Fat arrogant woman next to me, smelled and took half my seat. Other passengers played loud music all night. Chairs to small, hardly any legspace. Arm support at window doesn't work.
Really good driver. Good bus.
The bus service was excellent. The staff were helpful with the border crossing.
The staff are so friendly and helpful. Very attentive
Be on time the bus left a few minutes early
Everything was nice in general, but for so ling trip i thing providing plugs to charge mobile devices is a must.
No wifi Pas d’eau et savon dans les toilettes de l autobus
Direct service, comfortable seats, friendly staff, managed to get 7 hours sleep overnight!
Terrible! Bus broke down and waited on the side of the road for 5 hours for a new one to arrive. We weren’t given any information on what was going on and staff said they didn’t have an emergency number for Pullman to contact for such events.
Good service by all
The Pullman staff was very attentive and helpful. It was a comfortable trip.
Great service, on time, comfortable seats with blanket and pillow. Light snacks snd a soft drink were provided. We arrived on time. Staff were courteous and helpful.
Terrible trip. The bus did not arrive on time. When a bus finally turned up just under an hour late it was an old bus from another company, in very poor condition. Nobody informed us about the change of bus, if we had not asked we would have missed it. The bus was oversold so we did not get our booked seats, our children sat together and my wife and I sat separately. The A/C did not work and the bus got very hot. Next this bus drove to a garage for repairs, taking another 20 minutes. The toilets were smelly and disgusting. We finally arrived in Santiago over 2 hours late at 23:20 and to a totally different bus station to the one we were supposed to be in! Quite simply an awful company, a total rip-off, we paid good money and experienced extremely poor service.
Comfortable, I could sleep in the semi bed chair (I am 1.85m tall) A little problem with the feet resting part that the staff fixed in the way. Takes some time to live Santiago because if does 3 stops in other nearby tetminals
Extremely hot. And with seats made of leather does'nt help.
The bus arrived one hour late. We have to switch bus in the middle of the trip. Finally we arrived Osorno at 3pm which was supposed at 10am. I missed my connecting bus at 2pm
Safe trip and laguage also safe, very nice!
Waaaaaaay to hot air in the bus! Usually it's too cold, but this night was like a fire in the bus! Waaaaay to much!!
Good company to travel with
The bus was old and quite dirty and smelt horrible!
The bus startey 45 minutes late but arrived in time. Very comfortable.
Bus de 1 piso solo! No hemos dormido
Poor service, dirty toilette, no Water to drinks, no light for Reading, old bus, awful snacks, red light display ALL night long
Good service. Friendly staff.
Enjoyable and scenic.
In 22h we had max 4 stops of 20 min, one at 3 am while we were sleeping, 8am, 10, and 15pm. We recieved some sugar stuff to eat but didn't have the time to lunch. The staff wasn’t nice almost annoyed by us when we were asking if we could stop a bit to walk.
The bus stunk of god knows what. The toilet actually smelt better than the entire top deck. The only plus side was the employee who rode with us. Very attentive and funny. But that bus was grim
The bus was late and arrived at the destination 2.5 hours after the printed time
It was too hot in the bus during the night. No stops (for food or toilet) except for 5 mins at the stations. Arrived 1 hour late.
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