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Amenities on Pullman Bus buses
Lie-flat Seat or Bed
Entertainment (No Wifi)
Pullman Bus Bus classes
Cama Ejec Indiv LCD/Cena/Desayuno
Cama Ejec. LCD/Cena/Desayuno
Cama Ejecutivo con Cena Fria
Cama con Servicio
Cama sin Auxiliar
Ejuctivo sin Auxiliar
Promo Semi Cama con Servicio
Salon Cama VIP
Semi Cama Cena/Desayuno
Semi Cama Expreso
Semi Cama Promo Cena/Desayuno
Semi Cama Promocionada
Semi Cama Superior
Semi Cama con Cena Fria
Semi Cama con Servicio
Servicio Cama Ejecutivo
Pullman Bus User Reviews
3.6 out of 5 stars
User reviews from travelers who booked their tickets with Pullman Bus
Ratings and Reviews (603)
The bus come from Salta so it was 3h late so best not to use this service San Pedro de atacama to antafagasta.
We didn’t get to Atacama, the bus couldn’t pass the border and the company didn’t pay accommodation for at least two days I have to stay in Argentina (basically without money, because I only had Argentinean money for the days I planned to stay in Argentina)
I am so appreciative of my experience. The bus drivers were kind, helpful, efficient, and ensured our safety. The bus was very comfortable. Lots of good movies and beautiful scenery. I would absolutely book with Pullman Bus again. Highly recommend
Wij hebben een busrit van 21u gedaan. Wij zijn in de 21u 5min mogen uitstappen. In de bus was het personeel zeer onvriendelijk. De ijskast in de bus waar dat normaal water in voorzien is voor de passagiers. Werd doodleuk voor hun eigen gebruikt. We hebben niks van eten of drinken gekregen wat normaal voorzien was in de prijs.
Every other service we have used in South America has offered food for long hours trips (eg. This one was 15 hours and went through both dinner and breakfast hours). We were quite surprised and really very hungry after this trip because food wasn’t included. This needs to be made clear on the Pullman option
Terrible experience. On top of arriving late at destination the bus stunk. Everytime someone and to the bathroom staff had to use air freshener. Both smells were overpower. Snacks were substandard. I would never this company again not would I make a recommendation.
The entire bus smelled like the worst public restroom you've ever been in. They only turned the AC on for maybe two total hours during a 12 hour trip. There was no food/snacks, no charging ports, and no WiFi. The seats were comfy enough and reclined a good distance, but the heat and smell made it a miserable trip.
Bus picked me up 3 hours late. It then dropped me off 1 hour and 15 mins late. For a total of 4 hours and 15 mins. No explanation. Bus was gross, bathroom had no paper towels, toilet paper, soap, or water. Greasy bus. This sucked.
The trip was generally satisfying, but it was too hot to sleep. Turning the ventilation a little higher would have done wonders. On a previous trip, the staff passed by regularly to check if we were alright, but not this time. Furthermore, there was no wifi and the speed monitoring system was not operational.
Since we crossed the Jama Border, a short briefing about the altitude and it's dangers would have been appreciated. Some people fainted at the border because no one told them to eat light and drink much. That's kind of unprofessional to me.
My bus was cancelled. Staff were unhelpful. They let us on the bus from
San Pedro to Calama thinking that the connecting bus to Arica would be fine however we arrived in Calama to discover our bus was cancelled with no more information provided
Overall, good quality and very friendly staff, but there were some issues and the bus arrived in Santiago 6 hours later without us being informed what had happened or what was the reason of such delay.
The bus itself is very nice and the staff also, although it can be difficult to communicate with them as they don’t speak a word of English. Also, they have two options when buying a ticket. I bought the one with the XL seats and was supposed to get a snack on bleats. The seats for half the price was the same size and I didn’t receive anything to eat. So basically I payed doubled for nothing.
Our bus broke down 90 minutes after leaving Salta. We then did not move for nearly 6 hours whilst the drivers tried to fix the problem. In the end Pullman sent another bus but we did not arrive in San Pedro until 23.00 am 8 hour delay. We needed a replacement bus earlier.
The seat was comfortable as it reclined further back than I thought. The staff were very nice and tried to communicate in english to me. There was no where to charge your phone or camera which they said there would be. We also ran out of toilet paper half way through the trip.
No internet. 2 snacks on a 22 hour ride compared to the hot lunch served on the 8hr trip from Valpo to La Serena was a disappointment. (Also, I had internet & toilet paper on the 8 hr trip.) The attendant was very indifferent to his responsibility. The gentleman on the Valpo bus to La Serena was better trained & committed to giving fine service & hospitality. Bathroom was clean & stocked. He appeared quite often to check on us & advised people of the stops. The young man on the 22 hr ride only appeared to bring snacks & pick up trash. We never knew when we were stopping. We were never told it was ok to go out to stretch our legs or to go buy something. Big difference! What I experienced on the 8 hr ride set the bar and should be common on all rides but especially a 22 hour ride.
The journey was smooth and the driver was polite and calm on the road. The bus was slightly more modern from the ones we’ve previously travelled on, but the USB phone ports didn’t work, the window wouldn’t close properly, the legroom was too small and the toilet was dirty. The journey was said to take 7 hours but we left on time and we arrived 45 minutes early.
Yes, there is WiFi available on Pullman Bus buses! You'll be able to stay connected with friends and family, check social media and your emails throughout your trip. However, we recommend downloading your favorite movies and shows before your bus trip.
No, there aren't any power outlets or USB plugs on Pullman Bus. We recommend bringing a battery pack to make sure you won't run out of battery, or bring a good book and stay entertained throughout your bus ride!
Yes, there is a toilet on Pullman Bus. The toilet is located at the back of the bus or near the middle. We recommend bringing hand sanitizer, as most buses don't have running water. It is best to hold on to the rails when using the toilet in a moving bus.
Yes, Pullman Bus offers food and drinks on board. When you book your bus ticket on Busbud, you will be able to see if you will get a full meal or snacks and drinks for your desired departure.
Yes, you need a printed ticket to board Pullman Bus buses. Remember to print your ticket before you head to the station, as not all stations offer printing machines. Remember to carry a valid photo ID with you as it is needed to board the bus.
Only Certified Service animals are allowed on Pullman Bus buses. Unfortunately, your beloved pets are not allowed on the bus or in the hold of the bus.
Pullman Bus offers you a safe, reliable, and comfortable bus journey. You will be able to enjoy Air conditioning, Standard seat, , , Lie-flat Seat or Bed, Hot Meal, , , Toilet, , Wifi, XL Seat when traveling by bus with Pullman Bus.
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